Mufflers repair service near Circle Pines, MN

Never actually fixed the issues I was experiencing. It seemed as if they recommended something for an issue they really didn't know how to fix, didn't care to research, OR an approach of new brakes just cause it's easy money for them. Ive left them a voicemail and email to return my call to discuss, but they haven't returned my call.

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Thank you for your recommendations.

Great work

Did not appreciate the attitude of the workers here. Especially the owner Jim. He was sarcastic and I really felt verbally attacked when I asked him sincere questions. Shocking! Very immature behavior. I do NOT recommend giving them business.

Tired of taking your car in for repairs and feeling like you're getting taken advantage of? At Victory Auto Service & Glass, you can know that you'll be respected, listened to, and never pushed into repairs or services you don't need. How can you be sure? We won a 2016 BBB Integrity Award and have an A+ rating at all of our shops. Finally, a place that can be trusted. We specialize in the auto repair and maintenance of ALL makes and models of vehicles, both foreign and domestic. We also repair and replace auto glass, like windshields. As the premier auto specialty shop in Fridley, MN, our highly trained auto mechanics take pride in providing award-winning auto repair. Not only do we perform simple oil changes and are a brake shop, but we also perform a wide variety of other services and repairs, everything from transmission repair to muffler repair to oil changes. We also have 4 other locations in the Twin Cities serving import and domestic vehicles. We look forward to serving you!

Absolutely awful service. We had to go back because they didn't fix it the first time and they said they would not fix the automatic roll down because they weren't sure if it did that originally. The staff was condescending and rude--I will never go back!

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

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