Honda service near Coon Rapids, MN

Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.

I took my college students car to Lake Elmo repair for an oil change and a headlight being out. I told the tech that the headlamp was brand new (and retested in the other headlamp) and that the problem had to be in the wiring harness. The total charge was $165. It appears they simply replugged the light in. My student told me 2 days later the “oil change” alert was still on and that the headlight was out (again). I had him take the car back to Lake Elmo Repair and they told him he would need to bring it back with an appointment. I don’t think it is fair to expect us to have to come back according to their schedule when the problem was the poor workmanship of Lake Elmo Repair. I figured the convenience of this shop would be worth it - but it’s not. I’m going back to Myron’s

Quoted $352.96 for an Evap Purge error as a "starting point" to solve the problem. Mechanic down the road said to go to O'Reilly to get the $30 part and do the 15 minute repair. Problem solved. Not happy with the attempted scam. I can see why Facebook forum says how bad this place is.

Car was making unusual sound, brought it into TGK, they diagnosed it and gave me a written estimate for $1100 decided to get a second opinion ad that seemed high….. was able to have the car looked at by another established mechanic who said it needed $200 worth of work…. works great now and our family will no longer be a returning customer to TGK as we no longer have the confidence that they are being honest in their evaluation of work needed

Car was there three times for a simple alignment. Ive beat my head against the wall enough over the incompetence. After first appointment the car was worse than when I brought it there. I could go into much more detail but it's not worth it. Complete waste of time and money. I'll gladly go somewhere else.!! ????

Very dissapointed, My family meaning my inlaws and sisters and parents have been bringing their cars into Monticello Goodyear for service work for years because of my recomomdations and it made me sick to my stomach to see what they were charging for the exact same parts i could pick up at the local parts store, i googled their parts list and everything came up at the local Napa store not a dealer. I understand labor cost but come on upcharge for parts and when i say upcharge i mean $426.00 more than what i could purchase them for direct from Napa. Best part is they dont even pick up the parts, Napa delivers them for free. Dont give me B.S. about overhead they were still getting over $950.00 for labor, pretty sure even at $100.00 it wouldnt take over 9 hours to complete this job. People wonder why they feel cheated its because they probally are. I will say that all of the people who work their are friendly and helpfull, but i would put up with a gruff personality to save $426.00

I've had my 2 vehicles over the past 6 years at The Professional Garage and they have done just an excellent job. They have always charged me less to have my vehicles done. Over all, you guys do only what is truly needed to be done, and I always use them for any and all of my regular repairs on my vehicles. You guys do this Inver Grove Heights location ‘proud’. Larry K

This place is over priced I will never go here again they wanted to charge me 400 bucks brought to another mechanic only cost me 181 bucks I will never go here again