Tire repair service near Hastings, MN

Another huge oil stain on new epoxy floor after Trinity oil change. Friday 1:00 PM Sue Ferguson, 2017 Honda Pilot

I asked them the check out my brakes because they were squeaking and to see if they can figure out why my car sounds rough when it runs. The technicians were honest that the brake pads did not need replacement as they were just rusty. The transmission flush has made a positive difference with the way my car runs and shifts. Overall, excellent experience.

Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.

Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.

I take all of my vehicles to Auto Works. I am 100% satisfied with the quality of work performed by Auto Works. I trust that the job is completed at the highest level of service. Rose and Tom are experts at customer service and always have been friendly, knowledgeable and professional. I highly recommend taking your vehicle to Auto Works. The experience is exceptional. They are the best and set the standard.

There is no one else I would trust to diagnose my car! They have saved me hundreds of dollars compared to my dealership quotes. Love the local, small business attitudes that are so far and few these days. They are proud and stand behind their work!! Tracy Lee

I have been bringing my vehicle there for years to get tires. Never had a problem. Recently when I bought 4 tires and wanted them installed, I was told that there was an issue in removing the rear two and replacing them. There was no problem with the front 2. I was told that the rear two were torqued too tight, and that was the reason why they couldn't be removed. All 4 tires were torqued to the same tightness. So my question is, how could the front 2 be removed, but not the rear? I took it somewhere else, and they had no problem with removing the rear tires. Obviously, the person who was working on it had no idea what they were doing. Needless to say, I will not be bringing my vehicle back for any type of service. You should look closely at the people you have in your service department, and see what the problem is.

Great service and great staff. I've had the opportunity to take both of our vehicles there for regular oil change, routine maintenance, & oil leaks, radiator replacement, axle, brakes etc... I can honestly say that that they will give you an honest opinion on what is worth repairing and what (which is what i needed to know for my beater) and competitive pricing. Service turnaround is quick is staff is friendly and honest. I will highly recommend it to anyone. ps: both of our vehicles are Japanese made.