Mufflers repair service near Lonsdale, MN

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Never actually fixed the issues I was experiencing. It seemed as if they recommended something for an issue they really didn't know how to fix, didn't care to research, OR an approach of new brakes just cause it's easy money for them. Ive left them a voicemail and email to return my call to discuss, but they haven't returned my call.

Front brake job requested (pads and rotors). Immediately noticed new knocking type noise over bumps in front right tire following repair. Take tire off, there are NO caliper bolts (should be 2, there are none). Only thing holding the caliper from flying off was the tire rim. Very dangerous and very unsettling that this is the quality of workmanship and apparently no test drive was done. I was a loyal customer.

Overall I’m happy with my experience in interaction with the staff. My car was ready about the time promised which was great. I was a little confused by the follow up text because a lot more was done than the alignment that I brought it in for. While this was somewhat appreciated, I discovered the next day that the airbox screws were not tightened back down so it was loose. I’m now concerned about what other things might have been a little sloppy. These things happen I know but thought you should be aware.

My car was somewhat diagnosed ..only...no repairs were made.. I felt I was overcharged for that service which was not accurate, total charge $184.40

I drive professionally for a living, putting on 35,000+ miles per year. I have always let Keith and Kevin do the work that is needed on my vehicles...in fact i drive out from Mpls. to see them. They have always made an effort to get me in and out promptly, the work has always been perfect and their prices seem to be more than fair. I would and have recommended them to the rest of my family and friends many of whom are loyal customers of this really decent family owned business.

Very happy! Saved me thousands over what the BMW dealership quoted and we then brought him my hubby's Audi Q5 which he did an amazing job on. This is our go to place for everything on our vehicles from now on.

I've been a customer for about 10 years and have nothing but positive experiences with Jon and Clint. All professional when you get your car fixed here. The employees have a passion for making sure the job gets done and gets done right. Fair pricing and always prompt when fixing your vehicle. I recommend them to everyone I know. I won't use anyone else but them. Trevor Major