Suburban service near Minneapolis, MN

I took my college students car to Lake Elmo repair for an oil change and a headlight being out. I told the tech that the headlamp was brand new (and retested in the other headlamp) and that the problem had to be in the wiring harness. The total charge was $165. It appears they simply replugged the light in. My student told me 2 days later the “oil change” alert was still on and that the headlight was out (again). I had him take the car back to Lake Elmo Repair and they told him he would need to bring it back with an appointment. I don’t think it is fair to expect us to have to come back according to their schedule when the problem was the poor workmanship of Lake Elmo Repair. I figured the convenience of this shop would be worth it - but it’s not. I’m going back to Myron’s

Brought my truck in for an oil change, tire rotation, and to have a bolt tightened on my battery. During the appointment they told me my front and back alignment was "out of whack". I agreed to the fix. I was charged the full amount for everything, just short of $200, and was told everything was done. Except for only half the alignment was done, they stated they couldn't do the rear adjustment. Still charged me full price. I noticed they hadn't tightened the bolt, and after calling it to their attention they told me I didn't need it. When I got home I noticed they hadn't done the tire rotation either. I texted and was told that despite it being 2 years since I put the tires on without a rotation, it wasn't needed. Yet was charged for it. So end of the day, the only thing that was fully done that I asked and paid for was an oil change. At least I'm trusting that was done. For $200. I was told TGK owes me $10 for not doing the tire rotation. Disappointing response. Normally I love you guys, only bring my truck there because you've always been great. I've twice been asked to fill out a review for this appointment and this is the 2nd time I've expressed my disappointment with my appointment and no one seems to care. I had to make special arrangements for this appointment, that's on me due to my schedule, but it makes it more frustrating that it was so "messy". If a customer asks and pays for a service, they should get that service. If they don't need it or a business can't provide it, they shouldn't be charged for it.

Next Generation Auto has been proudly serving Hudson since 2011. Our team of certified technicians, led by Service Manager Marti Korbel, would be happy to handle your complete auto care needs.

Was told we needed new filters when TGK just changed them at our last visit. To top it off the car was dropped off at 7am and didn’t get worked on till late afternoon. Then told to pick up at 5:30 pm and had to wait 30 minutes for the vehicle. Come on this place can do better customer service.

Car was making unusual sound, brought it into TGK, they diagnosed it and gave me a written estimate for $1100 decided to get a second opinion ad that seemed high….. was able to have the car looked at by another established mechanic who said it needed $200 worth of work…. works great now and our family will no longer be a returning customer to TGK as we no longer have the confidence that they are being honest in their evaluation of work needed

Nick and the rest of the guys are great! I would recommend them to anyone in need of an honest and reliable auto shop! Jack Nordmeyer

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly

I've had nothing but good experiences with Alexander's.

If you're looking for the best car care in Minneapolis, auto repair specialists Honest-1 Auto Care have you covered. We offer fast, friendly, and most of all, trustworthy service for your vehicle no matter what your issue. See what an Honest Mechanic can do for you! Our customers are our highest priority. You can expect top quality car care with a smile when you leave your car in our hands. Estimates are always free and we make honesty our policy, hence the name. We are always completely up-front about the needs of your vehicle. Enjoy a comfortable waiting area with free coffee and internet access and a play area for kids while you wait for your car to be ready. We don't only care about our customers, but we care a great deal about our environment, as well. We are the only certified eco-friendly car care company. We are ESA-certified and take great care to use practices and products that will not harm the earth. It's just one of the many values that we hold near and dear. So, drivers of Minneapolis, auto repair you can trust is just around the corner. You can rely on Honest-1 Auto Care for a great experience and top-quality work on your car. Drive in and see us today to see why we're your best choice for car care!

You business look good for the outside. But when you get inside and communication, what's your customers?. I think you are to take the people in and show him what they need. Not just put my car in public S8. This is what's happening. I work hard for my money and not give me the way.. Minneapolis is where I live and Minneapolis. Well, i'd like to spend my money help my Neighbors.

Great; professional; affordable; and courteous service

David Brink, Owner, is truly a stand up guy. He gave a fair and thorough evaluation of all my cars needs, rated order of importance and told me all prices ahead of time. I highly recommend him and his business to all my friends. We need this kind of full service auto service in Hopkins.