Oil change service near North Branch, MN

This place is over priced I will never go here again they wanted to charge me 400 bucks brought to another mechanic only cost me 181 bucks I will never go here again

My rear end has this knocking I brought it in, they charged me $830.00 to fix “the knocking noise”. The noise didn’t go away and it’s louder now and on the phone they told me the noise had slowed and stopped which was a lie. I was so pissed I didn’t want to take my car until they fixed the issues instead of charging me for them doing nothing… never will be going back there!

Too expensive. Replaced my radiator and said they would flush the coolant and add more when I checked my coolant, it was low and not replaced and still charged me for it.

Dropped my vehicle off the night before my appointment for an oil change. The vehicle still wasn't done by the "when needed time." The vehicle was complete right at closing time. The explanation was a bunch of excuses until a different service write came over and explained exactly what happened. Normally wouldn't be an issue for me but I needed my vehicle by a certain time that day. I've been going here for 13+ years so was slightly disappointed by the lack of explanation and inconvenience.

Tony was very helpful with looking into a fix for a detached splash guard. I've been an Apitz customer for many years, and have always received prompt, courteous service.

Overall the work on my vehicle was flawless, but the communication was below standard. I had schedule an appointment for an oil change and for a service check an my rear breaks. I dropped my truck off a day ahead of schedule as requested so they didn't have to wait for the vehicle to arrive to start work. On my appointment day I received an estimate in the afternoon which was great but greatly over estimated. I then called a few hours before the shop closed because I was wondering what the status was. I was told "I was just about to call you, are you okay with the estimate? We have the parts in shop, and would be ready Friday." I agreed and denied some of the other work requested because I didn't feel it was needed and waited till Friday. I expected a phone call when the vehicle was ready. I never received that call. I called them an hour before the shop was closing, I was worried or thought I did something wrong. I was shockingly told "We decided to pull two vehicles ahead of yours due to them having more severe damage. We figured you could pick your vehicle up and drive it this weekend and return it Monday as the work is minor and your vehicle is drivable." After that conversation, I decided to let them keep it because I was so worried about it getting bumped or even worse inadequate service(a rush job) to get it in on Monday. Monday morning I finally got the call that my vehicle was ready. Overall so far the work has held up and no problems. Knowledgeable mechanics that I believe could address and fix any problem you might have with your vehicle. I would say my experience. Stay close to your appointment. Call frequently to make sure the shop is working on your vehicle, and giving updates during your appointment window. To make sure your vehicle is being worked on. It took a week to do an oil change, and replace only the rear breaks/rotors, with all parts in the shop.

Another huge oil stain on new epoxy floor after Trinity oil change. Friday 1:00 PM Sue Ferguson, 2017 Honda Pilot

The alternator on my wife’s van went out right before the weekend. She had plans to go out of town for the weekend but if I could not get her van fixed we would only have one vehicle. I call Bee Line Friday morning dropped it off at 12 and it was done by 3 for the price that I was quoted. Thanks Bee line for fixing the van so my wife could keep her weekend plans!

Koppy Motors For complete import and domestic service and repair, you can always rely on Koppy Motors of Forest Lake, MN. Unlike other auto repair facilities, our mechanics are not on commission. This means that their only job is to recommend what is right for you and your vehicle, without unnecessary repairs that cost you a lot. We only provide you with professional and honest service. Your satisfaction is our top priority. The 4-Point Koppy Service Promise: •We'll fix it right the first time. •We guarantee a fair and honest price •We educate you with the reasons for repairs. •We fix it fast... so you can make the game, the meeting, or the appointment. Auto Repair Centers - Forest Lake, MN - Koppy Motors Learn More About Koppy Motors: •Complete import and domestic service and repair •Tire service •Air conditioning recharge •Oil change •Brake service •Same day service available (most times) •Heavy mechanical and alignments We will fix your vehicle right the first time at a fair and honest price. Our auto service center will also inform you of the repair reasons. We guarantee fast service. We are located across from Famous Dave's. We offer 10% off on Military and Student discounts! Id must be presented at time of Appointment. To schedule an appointment, contact Koppy Motors today at 651-464-8274.