Mufflers repair service near Watertown, MN

This is the most dishonest mechanic around. If you are considering using them don't be fooled by their 5 star rating on their company page. They delete negative comments here and on facebook. They charge you for repairs that were never completed and then when you bring your car back, they charge you for more repairs. If you don't make the repairs they void the warranty. They have the worst customer service I have ever encountered.

Great; professional; affordable; and courteous service

Tim built a custom dual exhaust for my BMW. It is by far one of the best systems that I have seen. Tim now does all my automotive service work.

I have been coming here for a long time. Maybe 7 years. The service is always great, but they are pretty expensive. There was a time I needed some major engine work, and they quoted me over 5 grand to do something that I got an independent mechanic to do for about 1500, including parts. I will only go there as a matter of convenience now and for smaller repairs. Anything major, bring it elsewhere. I would love to give Steve at Southcross the business, but he prices himself out of the market.

You guys screwed my car all up. I will not be going back and I have another appointment with a different shop to fix what you did to it. I feel you caused this and your shop is costing me a lot of extra money for something that wasn't wrong but now it is. And right around Christmas is this how you real operate. I so regret going in to your establishment. And won't ever go back. I just hope it can be fixed right. I will be turning you in to the BBB and a lawyer. Screwing people over is not right. I have heard nothing but bad things from people about your place you call a business. You should be ashamed of yourself.

I brought my car in for a brake job after a couple years of general negligence. I am just over 100k miles so it was no shock that they had many recommendations for additional repair other than brakes. They called before doing any work and explained in detail what was needed. I was able to decide what I wanted done and what I would like to postpone or do myself. When I advised what I would like them to skip doing, they didn't lecture me or question why I didn't want that particular service done. They were very patient. I felt that their prices were very fair. Much less expensive than chain shops. My total ended up being less than what was quoted as a particular job (replacing a seal) took less time than they had anticipated. Through personal experience, I know a lot of shops charge for the hours that is standard for a particular job regardless of the hours it ends up taking. I almost expect it at this point and was shocked that they were honest about the hours worked. I tend to avoid car repairs due to the fear of getting ripped off and generally dealing with poor business practices that are common with car repairs. I was so pleasantly surprised that this is not at all the case at Action Auto. I will absolutely be back and will likely take better care of my car because I feel comfortable with the staff and the business. Claire Byerly