Our daughter is in school in Atchison, KS. Her truck's "service engine... read more Our daughter is in school in Atchison, KS. Her truck's "service engine soon" light was on in her truck. We found R&S when we visited the town and recommended our daughter go there. Scott diagnosed the problem as a misfire and made the necessary repairs. Scott took care of her right away, communicated clearly throughout the process and his prices were vary reasonable. Our daughter is back on the road and very happy! Being over 2,000 miles away from our daughter, it is nice to know that there is someone we can rely on in town to take care of her. We know some of our daughters friends went to Scott as well and were very happy with his work. Being in the automotive service industry, finding someone that reputable and trustworthy takes a load off our shoulders. Would definitely recommend! Thank you for such great customer service! Brian and Shuri James
My son's car broke down 600 miles from home, and was towed to Butler's... read more My son's car broke down 600 miles from home, and was towed to Butler's. It turned out the damage was extensive and there were many calls back and forth between myself and Tanner. He and his team worked diligently to help us through a difficult situation. They were honest and knowledgeable, and I recommend them highly.
If you like your car, DO NOT TAKE IT HERE, the price is cheap but your... read more If you like your car, DO NOT TAKE IT HERE, the price is cheap but your car will most likely be damaged from the shoddy workmanship. If you complain about the gouges on the trim on the inside of the windshield posts, or the scratch on the paint, or the fact that there is now a gap on the top edge of the windshield trim, be prepared to listen to how you put them there and they didn't. They will tell you that it is an old car and those gouges in your windshield trim is old damage that was already there. Fortunately I went next door to PickNPull and was able to buy matching trim from another car that was in excellent condition. I was lucky, you may not be, I will also have to get some trim sealer to seal the trim on the top of the windshield so water doesn't get down under the windshield and rust out the metal underneath. The workmanship is very shoddy.
