Engine repair service near Maryland Heights, MO

I had my oil changed the night before a trip to chicago for a funeral. This includes a fluid topoff. About halfway to chicago it started to snow and the roads got sloppy. It was also extremely cold. When a truck went by and threw up road slush I hit my wipers and washers. Nothing came out of the washers! There were some dribbles that froze on the hood instantly, but that was all! I was completely blind and was lucky not to be in a serious accident. We stopped at a gas station as soon as possible to put something else in the washer reservoir only to discover that whatever Dobbs had put in was frozen solid. We had to put 1/2 cup amounts in at a time, which necessitated several stops, turning a 7 hr trip into an 8 1/2 hour trip. When I called Dobbs to complain the manager said he would look into it and call me back. That was four days ago and not a peep from them. They obviously put in a seriously over-diluted version of the washer fluid. I'm sure it saves them money, but if someone ever is in an accident because of their negligence and sues them, it could turn out to be a false savings.

I stumbled on Pro Automotive when I ran over a huge bolt and it stuck in my tire. Mike immediately got me in, repaired my tire, and told me about their other services, including their thorough check-overs with oil changes and the discounts you receive with each oil change. I took my car back to them and both he and Jennifer are super nice, they explain things in a way anyone can understand, the shop is reasonably priced, and they do great work.

I just had to take my car in for a handful of repairs and maintenance issues. The people were very friendly and easy to work with. They were also honest (a rare trait in auto mechanics) advising me that some of the maintenance tasks I mentioned weren't actually necessary at this time. And when a part didn't arrive in time to be installed, they gave me a loaner car to use overnight. I didn't have to miss a single day of work. Great experience!

Michelle the owner is very friendly and knowledgeable. Staff is very friendly. Has my car in and out in the time they said. I will be back in the future for further things needed on my car. Thank you! Sean Merriman