Tire repair service near Raymore, MO

When I first came to new concept I thought they were good. So when something major went on with my car I came back to new concept. It turns out that I needed a new engine which cost me $12,000. Since I got the new engine I was still experiencing the same problem that led me to get the engine. About every thousand miles my oil light was coming on and I had to add oil to my car. Took it back to new concept and the gentleman said that it was the oil pan that was leaking or something like that. So they repaired that. That was another along with some other things I had done. $4,000. The problem persisted. When I brought it back the next week the shop Foreman said oh the gentleman that did the work did not top it off? We'll top it off and you'll be fine. The next week. The oil light was back on again. I spent the next 4 weeks coming back to new concept so they could research where this oil was coming from and more importantly where it was going. On the 4th trip in they told me that my turbo was leaking into my exhaust and that's what was doing it and that was going to cost me another $4,000. At this I have lost all trust in them, so I took it to the Audi dealership. The Audi dealership measured the oil could not find any leaks. Not in my turbo or anything. It took a couple of trips to the dealership for them to measure consumption and try to figure out what the problem was. They did and they told me it was the pistons. Which the pistons are the engine. So now I need to take it back to new concept to see if they will honor their warranty for the $12,000 engine that are put in or not. I do not have any faith in there shop Foreman to get the job done correctly. It seems as though he is just trying to push me off so he can get on to the next thing. I have sent the information from Audi to New Concept so now we'll see if they honor the warranty and fix the problem.

Established in 1986, and still owner operated,by Eudell & Pam. We are a full service ASE certified shop that can handle any repair from wiring problems to transmission overhauls. Air conditioning to hard diagnostic problems and everything in between. "Honesty is our Policy"

These guys are my go to shop in eastern Jackson County. Fair rates for excellent service

I took my 08 328xi in today actually - 1st thing I noticed was how clean the place was. I have been in shops my entire adult life, ran them, worked in them and I know how hard it is to keep a place clean. I dropped the car off with a list of things, Front and Rear Diffs, X drive xfer case, Manual transmission and engine oil change. Now normally I would do this myself buy I have been far to busy so I figured I would try them out. The car was ready when promised, all the fluids done, washer fluid topped off and ready to drive off 20 Minutes earlier than promised. Price wise it as about what I expected I $550 tax and all, granted if you aren't used to BMW pricing that might come as a shock but the car has 114k on her and I love the car so investing in good fluids is important. I will be calling them in the spring when it's due for a clutch and some bushings. Thank's again everyone!

I have used David & team for over 3 years now. I would recommend them for any type of work. Very reasonable. David is fantastic at explaining things in detail & talking through what needs to be fixed. I am a single mother & never worried a bit about being ripped off. Most genuine, honest mechanic I have ever come across! Jennifer Pool

I took my suv back in August for Ac repair front and rear. Thought it got repaired it's April and Ac is not working if I bring Ac in for repair the Ac shouldebeen repaired not patched to have to bring back later but then warranty don't cover repairs because they claim it's leaking from hoses. The I'm told other problems about my vehicle I didn't even ask about. Not satisfied and they weren't helpful at all