Mark and his entire staff are great people to deal with. They are frie... read more Mark and his entire staff are great people to deal with. They are friendly, honest and knowledgable. The pricing is fair, the service is top notch. You need to take your vehicle here for all your repair and maintenance needs. I use their new Ellisville location. My brother and his entire family take their vehicles to the Fenton location. We love them for their friendly, honest dealings, fair pricing and great work.
AVOID AT ALL COST. If one star could be given it would. Repaired miniv... read more AVOID AT ALL COST. If one star could be given it would. Repaired minivan, put in lesser aftermarket parts without asking or telling that non-original parts would be used. When part failed, wouldn't agree to either of the two reasonable restitutions offered and s basically told to get out of the shop. This same shop didn't repair a bolt in a tire that was brought in, and paid for to get repaired. When confronted, shop claimed it was a DIFFERENT bolt in the same tire that just happened to be in the same region and be the same size. This is also the same shop that told us we had a cracked oil pan, that never turned up again as an issue at this shop (despite never being fixed), never leaked oil and has not been found by two other shops.
Having bought a car from this location, was happy with the vehicle...h... read more Having bought a car from this location, was happy with the vehicle...however, upon trying to license the car, realized quickly that they failed to have me sign the proper paperwork for the title, which state police told me is illegal to sell a car without having this done. After weeks of calling, reporting to the circuit courts and BBB, I finally reached them (still, they never called, although claimed to). When finally resolving that issue, the DMV noticed that when they purchased the vehicle, it was signed by a different person than who originally bought it. A very helpful attendant at the Harvester, MO's DMV then called to try to resolve the issue with Mid Rivers directly and were told (by the owner/manager) Gary that it, and I quote was 'not their problem'. Buy from here at your own risk. Again, the car I purchased runs perfectly and no issues, but they do NOT care about their customers. They deserve zero stars AND in my belief, should be shut down.
