Pep Boys located at 5020 South Blvd in Charlotte, NC services vehicles for Oil Change, Auto Repair, Brake Repair, Tune Up, Wheel Repair, General Maintenance. Call (704) 529-6280 to book an appointment or to hear more about the services of Pep Boys.

Pep Boys Reviews

1
Tires
May 31, 2015 | Gail | Visited, over a year
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5/31/15...Never make the mistake of going to this location for service! We called looking for tires and was told they had them in stock so we drove an hour to get to this store location and sat there waiting for 3 hours when we were told that they actually did not have the tires in stock, even though the computer was saying they did, and was never given the opportunity to order them. They tried to sell us a lesser tire for the same price. So, we chose another tire and after checking the stock, once again was told it was not in stock, even though the computer said it was. They had already put our car on the rack and taken our old tires off, so we had to sit there waiting for them to put our old tires back on. After about 3 1/2 hours we left with NO new tires and still had to drive an hour to get back home. NEVER AGAIN will this store get any business from us!!!!!! 
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5/31/15...Never make the mistake of going to this location for service! We called looking for tires and was told they had them in stock so we drove an hour to get to this store location and sat there waiting for 3 hours when we were told that they actually did not have the tires in stock, even though the computer was saying they did, and was never given the opportunity to order them. They tried to sell us a lesser tire for the same price. So, we chose another tire and after checking the stock, once again was told it was not in stock, even though the computer said it was. They had already put our car on the rack and taken our old tires off, so we had to sit there waiting for them to put our old tires back on. After about 3 1/2 hours we left with NO new tires and still had to drive an hour to get back home. NEVER AGAIN will this store get any business from us!!!!!!
5
Gasket replacement
February 10, 2012 | Tony | Visited, over a year
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Went in with a leaking oil seal. Bryan is the Master Technician there. He pinpointed the problem, explained it to me and fixed it right the first time. He is honest and I trust him with all of my families' cars.
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Went in with a leaking oil seal. Bryan is the Master Technician there. He pinpointed the problem, explained it to me and fixed it right the first time. He is honest and I trust him with all of my families' cars.