Radiator repair service near Huntersville, NC

Was a customer for years. They accept NO liability if jobs not done right. Couldn't get the U-joint snap rings to my rear drive shaft to seat. Took it to Randys for repair. Needless to say it left me stranded 2 hours from home. Got it to a repair shop and the tech brings me in and shows me where the U-joint snap ring(s) and a cap came out and also messed up my driveshaft. Called Randys to let them know what happened and Im broke down 2 hours away! Randys Service Manager starts getting loud. Says it was something I did. Nothing they could do. After arguing a few min he tells me he needs to speak to his boss to see if there's anything they could do. Asked if he would like to speak with the shop or mechanic where I'm broke down. He wanted no part of it. Never mentioned needing the old parts and was the last thing on my mind at the time. Randys service mgr. just didnt want to deal with the problem, wanted off the phone asap. So I took a bunch of pictures and had the shop document everything. Got a plan together where I was broke down and was able to patch it well enough to get me back home. Get back in town and go see Alex. Seemed like they were going to make it right. Four days later and no return phone call. I call again. Now the lady is telling me I need the old parts, then maybe they can see if anything can be done. Parts weren't the problem. Clearly the snap rings weren't seated correctly and the U-joint cap came out. They want no part of the pictures or documentation I have from the shop that worked on it. Now I'm stuck paying for a new drive shaft AND having the job done 3 times now. Just letting the people I don't know aware of my experience at Randys. Bad customer service and representation.

Jason kept my car for 6 months and his family members abused my car. His relative a non-employee also smoked and crashed my car per the police report. I dropped my car for a head gasket repair with 94,000 miles and it had 101,000 when I got my car back, he drove 6,000 miles on it and tells me he had to keep the car running to test it. I had to go to small claims court to protect myself.

Danny did an awesome job putting a flowmaster 50 on my truck. Good work at a reasonable price. Karl Krueger

Came to my place of business. Found the problem, fixed it at reasonable price Pleasant to deal with. Knowledgeable. Honest. Really showed up local Ford dealership on price, knowledge, etc.

I called to find out about getting repairs done to my car(1983 mercedes tdt) but they don't do those types. Without hesitation the lady not only recommended two other places but gave me their phone numbers. It's very rare in this day and time for that to happen.

Took my car in for an oil change and saw that they had a Groupon special. The Groupon was advertised as $29. The owner told me to ignore the coupon and he would give me the same price. His "same Price" Was $79.95. He said that he had to replace an oil drain plug, which on the invoice is only $13.98.