Bmw service near Lexington, NC

I was driving from Pittsburgh Pa to Myrtle Beach and was spending the night in High Point. I notice that my vehicle was making some front end noise and I thought I needed brakes. I stopped at a local Auto Zone and bought the brakes and they referred me to Dr Ron. I got there before he opened and once he got there I explained to him my problem. He immediately took me in and determined that I did not need brakes and that the problem was a simple fix. I was grateful that he took care of me for a very reasonable price. The world needs more people like Dr. Ron. If I lived in High Point he would definitely be my mechanic. Thank you for the great service Dr.!!!!

I received a quote from a young man who was working there but when I picked the car up the price given was much higher than the quote I received. In addition, some of the work had not been done as asked- so not only was I asked to pay more, all of the work was not completed. I explained that I would not pay more than the quote and they would not hand over my car key. I called the police who came for assistance. Another thing, I received a voicemail from them at 3:45 saying that they were getting ready to close early and if I did not come they would charge an extra fee for storage! The hours posted on the door was from 9 to 6! This place is dishonest, they do not communicate, and extremely unreliable. "Shady" is the word.

From the 1st phone call to the repair, Tom (manager) started off with education of my own car to show me how, why and when things would happen etc. He and his crew have a heart of a teacher when it comes to auto repair. The service was super fast, the hospitality was amazing and the price was surprisingly competitive. Not to leave out David, who was my personal chauffeur for the day..... who also has great customer service skills.