boot kit, strut replacement

I received a quote from a young man who was working there but when I picked the car up the price given was much higher than the quote I received. In addition, some of the work had not been done as asked- so not only was I asked to pay more, all of the work was not completed. I explained that I would not pay more than the quote and they would not hand over my car key. I called the police who came for assistance. Another thing, I received a voicemail from them at 3:45 saying that they were getting ready to close early and if I did not come they would charge an extra fee for storage! The hours posted on the door was from 9 to 6! This place is dishonest, they do not communicate, and extremely unreliable. "Shady" is the word.