European car repair service near Matthews, NC

They are a diamond in the rough, when other mechanics keep adding more to the bill they don't. They will call you and discuss it with you before so you won't get any surprises. Their business is smoke free and clean. A very pleasant environment, honest and friendly.

Had and issue with my M5 that even the Hendrick Dealer couldn't figure out. Searched the web and found BCH Imports and figured I would try them out. They not only found and fixed my problem, they showed and explained everything in detail and communicated via email and texting which means everything to me since I am very busy and can't get away from work very often. They have earned my business and plan on returning soon to get some "custom coding" done for my lights and windows. I encourage anyone who has a BMW to visit these guys first.

Took my car in for an oil change and saw that they had a Groupon special. The Groupon was advertised as $29. The owner told me to ignore the coupon and he would give me the same price. His "same Price" Was $79.95. He said that he had to replace an oil drain plug, which on the invoice is only $13.98.

We are a local automotive repair shop for the Rock Hill area. We have an expert diagnostic technician who has been finding solutions for troubled cars for over 20 years. Our prices are fair and our service impeccable. Call us to make an appointment today!

Great to do business with. I have developed a great relationship with them for both my cars. My 2011 Ford F-150 was having a timing issue and spark knocking terribly. I took the car to the Ford dealership and they told me the spark plugs needed to be replaced at 80K miles. I agreed and paid them $600 to do it. As soon as I drove off the knocking started again. I took it down to Jade and he asked his Ford certifed tech to check it out and he found that the PCM module needed to be reflashed to adjust the timing and only charged me around $100. I guess if I had asked them first I would have saved $500. I will go to them first next time.

Very friendly and honest. Serpentine belt failure shredded lower radiator hose. No part available locally so car basically disabled. Kim drove me over to car rental facility. Remained in parking lot until sure I was in a vehicle. Part came in late on a Friday and car repaired. Shop closed Saturday but Kim gave me personal cell number and told me to come pick up Saturday morning so I could turn rental and save a few $$s. I asked questions about servicing another VW I have and they were upfront and honest about needed service and recommended intervals.

Awesome service as always

Greg's Mobile Auto Repair is reasonable and fast. He was able to complete my rotors and brake pads replacement in under 2 hours. He even accommodated me on a Sunday which is rare for a lot of shops to be open on that day. I highly recommend Greg for his 30 years of mechanic skills for your automotive needs. If you live around Gastonia give Greg a call! He will beat any quote!

Was a customer for years. They accept NO liability if jobs not done right. Couldn't get the U-joint snap rings to my rear drive shaft to seat. Took it to Randys for repair. Needless to say it left me stranded 2 hours from home. Got it to a repair shop and the tech brings me in and shows me where the U-joint snap ring(s) and a cap came out and also messed up my driveshaft. Called Randys to let them know what happened and Im broke down 2 hours away! Randys Service Manager starts getting loud. Says it was something I did. Nothing they could do. After arguing a few min he tells me he needs to speak to his boss to see if there's anything they could do. Asked if he would like to speak with the shop or mechanic where I'm broke down. He wanted no part of it. Never mentioned needing the old parts and was the last thing on my mind at the time. Randys service mgr. just didnt want to deal with the problem, wanted off the phone asap. So I took a bunch of pictures and had the shop document everything. Got a plan together where I was broke down and was able to patch it well enough to get me back home. Get back in town and go see Alex. Seemed like they were going to make it right. Four days later and no return phone call. I call again. Now the lady is telling me I need the old parts, then maybe they can see if anything can be done. Parts weren't the problem. Clearly the snap rings weren't seated correctly and the U-joint cap came out. They want no part of the pictures or documentation I have from the shop that worked on it. Now I'm stuck paying for a new drive shaft AND having the job done 3 times now. Just letting the people I don't know aware of my experience at Randys. Bad customer service and representation.

Horrible place 1800.00 and had to tow van home

Family owned and operated, ASE Certified Auto and Truck repair and maintenance location