Yesterday, I had one of those very pleasant surprises. A pay it forwa... read more Yesterday, I had one of those very pleasant surprises. A pay it forward gesture on the part of Precision Import, an upscale foreign and domestic auto repair company. My Jag suffers from annoying engine fault light notice. Richard (Dick) and Patrick Horan could not fix it without the right diagnostic software BUT were kind enough to coach me on a couple of related car matters. I appreciated them sizing up the current problem without any expense and reviewing other pending matters about the car’s near term repair requirements. With a Jag they say you need to have two, one for the garage and one to drive while the other is in there. In any case, I have found Patrick and his team diligent and trustworthy on two occasions. Better still I was able to get some work done as they graciously let me use their board room and guest wireless. How many garages do you know of with a board room, wireless and the good sense to not nickel and dime you for exploratory stuff? I’ll be back.
Love these guys! Always so nice and professional =) Great family