Smart service near Salem, NH

We have been in business since 1938. We perform all services needed on your vehicle from oil changes to check engine lights to brakes, etc. Full service for cars and trucks.

Just purchased a used car on 5/6/19 from Bob Celati dealer/owner/mechanic of Central Automotive.Under the terms of Bob's Purchase Agreement the vehicle is covered by "30 day Express Warranty" provided by dealer and "Implied Warranty of Merchantability and fitness" provided by the state to protect buyers of used vehicles from defects that impair the safety and use of a vehicle.During the warranty period I was having a problem with my power steering a problem that would be considered a defect that impairs the safety of a vehicle. Under The Massachusetts used car Warranty Law that was displayed in the vehicle at the time of purchase the dealer is required by law to fix the problem or issue a refund. Bob acknowledged that there was a problem with the steering. He tried to diagnos and fix the problem but was unable to.So he offered a refund/ buy-back I accepted. Bob said he would only honor the buy-back under one condition that I agreed to sign a "Confidentiality Agreement" I have since tried to contact Bob in an attempt to resolve problem.He refuses to respond. I've tried by phone and mail. Now my only recourse is to contact the Attorney Generals Office Consumer Affairs and Business Regulation under The used car Warranty Law a consumer can request a state certified arbitrator to decide the case.

Been using the shop since 2009 for anything from oil change to radiator and exhaust replacement. Very fast and professional service. Even without appointment Steve was always able to squeeze me in and get my truck back on the road fast.

The most honest shop in town. They do great work. Awesome people. 5 stars!! Gary Abramson Salem, MA

I went in for diagnostic work regarding my gas mileage, they did full diagnostic and found nothing wrong and spoke with me extensively about it. They didn't charge me for the work, they were fantastic, pleasant, knowledgeable, personable, this was a 5 star car service, I will be going back again and again.

Very professional service always well taken care of. My family has been using Paradise Auto Service for years and I can honestly say I wouldn't change unless I had to for an extreme reason. Jason always gives you the answer to your questions in a timely manner. Thank you for the great service always over the years. -LJ Dube

Factory scheduled maintenance and repair of all makes and models. We are a small company with two technician who have over 50 years of combined experience. One of these technicians is the owner of the company so customer satisfaction is our top priority.