Gmc service near Belleville, NJ

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

A full service shop that provides body and frame repair for all makes and models of automobiles. Our trained and certified repair technicians can have your car looking like new again.

They are amazing mechanics. I don't think anyone can ever match their experience. They hear one awkward sound from my car and they automatically know what is wrong with it without even opening it yet. And it's all done at reasonable price as well. Ask for Albert. He's the best.

These guys worked very hard to make certain I was a satisfied customer. I am glad I made the 1.5 hour trip from PA to meet them and witness the high quality work in person. While waiting for the repair to be completed, they asked many times if my wife and kids were okay and if we needed anything. Much appreciated!!

EXCELLENT SERVICE! THEY NEVER LET YOU DOWN!! THANKS REYCO

Thank you for choosing Ricca Auto Body! Since 1977, we have proudly offered a wide array of professional collision repair services in Hackensack, NJ. We look forward to you giving us the opportunity to serve you. We show how much we care about our customers, not just by performing quality repairs, but also about by using official OEM-recommended/required parts and procedures to repair your vehicle. What can you expect when you come to Ricca Auto Body?

Welcome to Hackensack Auto Wreckers Inc! Through dedication to our customers and our commitment to quality, we feel that we can offer you the best service. We know you have a choice of auto repair companies in the area, and we appreciate your consideration. Since 1972, we have gained the experience of being able to provide the type of auto part that you need. However, if you don't see exactly what you're looking for here, please contact us and we will do everything we can to satisfy your needs. We look forward to hearing from you soon. We are conveniently located in Hackensack, NJ, and serve the surrounding areas. We want to make your experience as affordable as possible, which is why we offer free estimates.