Gmc service near Jersey City, NJ

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

I am extremely satisfied and appreciative of the work that the staff at Tolima Auto Center did on my new car. I was very nervous about who was going to work on my brand new car ( Brand new 2016 Jeep Renegade) that was involved in a hit and run just days after it left the dealer. The car looks perfect. You would never know that such intensive work had to be done. Their office staff is responsive, professional and very pleasant. I will definitely be going back to Tolima for any work needed in the future. -Michelle

EXCELLENT SERVICE! THEY NEVER LET YOU DOWN!! THANKS REYCO

Valentin provides great collision work and great service!

Mao Auto Tech is a family-owned and operated auto repair shop located in Astoria, NY. We understand that our customers are our priority so we take great pride and responsibility in ensuring you receive great service on all of your car's repairs. The moment you drive in through our shop's door, we are ready to provide you with our excellent full-service customer satisfaction by repairing and taking care of your vehicle as if it was ours. Our technicians specialize in domestic and foreign cars. From oil changes to transmission repairs no job is too big or too small, we make it our commitment to fix your vehicle correctly the first time around and getting your car back on the road safe and sound. Our shop offers a clean and friendly facility with a waiting room which includes free wifi and coffee. If you are in need of excellent automotive repair services, call us at 1 (718) 406-9554 or stop by our automotive repair shop today, no appointments necessary!