Absolutly terrible customer service. Went in for simple auxiliary port... read more Absolutly terrible customer service. Went in for simple auxiliary port repair on my radio, a week later at promised date the owner said his guy was on vacation. Went back a week later at next promised date and he said and I quote "oh Yea what happened to that," and I have never seen my radio again or received any compensation, the radio worked perfect except the port. Hundred dollar radio essentially stolen.
I have been a customer for 19 years and always enjoyed great service f... read more I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.
I am fairly new to New York. You hear often the stereotypes of a dog-e... read more I am fairly new to New York. You hear often the stereotypes of a dog-eat-dog world. So looking for a mechanic, and honesty, is not an easy task. However, I was in a jam and needed to find one. I came across the reviews for Hughes Motor Corp, and I was immediately impressed to make a call. Vinny answered (he's part of a duo with Kevin). He was very friendly and assuring when I told him about the problems with my Durango. I had AAA tow the car to their workshop in Yonkers. These guys are professional, efficient, and you get your car back within the time frame that is estimated. Overall, I highly recommend this workshop, they are a great team. They will take care of your problems and put you at ease. Cars are expensive toys, what you hope to get is a decent repair job at a fair price. These guys provide both, you'll be in good hands. Mark Christian April 6, 2015