Ford service near Blackwood, NJ

One star is a LOT to give. This place deserves no business. My car sat in their lot for 11 days. No work was completed. I was going through my warranty company and they didn’t send in any of the photos that were required. Not one photo they claimed to send, went through. I sent the photos they provided to the warranty and they received them immediately. I was stolen from. I removed my vehicle yesterday, without being serviced due to them charging me $1900 for a power steering pump to be fixed. Who in their right minds can tell me that is not overcharging? $1100 out of pocket and my warranty would cover the rest. I told them I know better than this. The district manager of all Philadelphia stores approached me when picking up the keys and tried to assure me that he would do his best to “make me happy”. Immediately I told him nothing with this business would make me happy. He said he would remove $550 off of the price and charge me $449. What mechanic can rightfully take off $550 off of a job? NONE. They were taking advantage of me and thought I wouldn’t fall into their trap. The BEST part of this entire process was the fact that they submitted that they completed the work and charged my warranty company $857 to be paid out. They were PAID for a job UNDONE. I took my car keys and told them I would be taking my business elsewhere. Why would I do business with people who are MONEY HUNGRY and don’t respect women? This is absurd. If i was a MAN I never would have endured such horrible treatment. Each employee was very rude. I would NEVER recommend this business to ANYONE. I will encourage any person who’s ever been to Midas to never return.

If you value your money seek another mechanic. My car smokes, stalls and shakes ever since the lead mechanic Dan laid his hands on it. What should have been a simple fix turned into a ferocious nightmare. Take your car elsewhere.

I am really surprise that you are requesting a survey from us after providing such a lousy service, or lack of service for our Mazda Tribute that you totally destroyed, causing us to junk same. After collecting over $1,600 from us, only to have the vehicle towed to our home for onward transmission to the Junk Yard; you were so interested in receiving your "REPAIR COST," that you forgot to put you had dismantled back on the vehicle before releasing it to the tow truck operator, after insisting, and receiving your "REPAIR COST," that I had to call you to my home to put what you had dismantled together; what a shame; I wish AAA could read this review and take you off their list of recommended auto centers; you are giving AAA a bad image by having you on their list. Anyway, the vehicle is off our hands now, thanks to you; as for recommendation, we suggest that your outfit be listed as a SAVAGE CENTER,OR BETTER STILL, XAVIER'S AUTO SAVAGE CENTER.

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.