These guys know what they are doing. On time service and affordable c... read more These guys know what they are doing. On time service and affordable care for your auto, they went out of their way to make sure my issues were resolved. They balanced/aligned my ride better than any dealer will tell you they can do. They know how to service all makes and models, it is worth the trip even if you are not from the Monroe area. Thanks Ed.2014/Audi/TTS
Not recommended at all. Horrible service. OVERPRICED. Go in for a t... read more Not recommended at all. Horrible service. OVERPRICED. Go in for a tune-up and am told engine needs replacing???? What's up with that? Tom Matthews was very abrupt with us. Basically told us, we owed him $250 for a tune up without even letting us know price first but engine would only last a month or so. Disagree with Marlene for sure - NOT honest, polite or caring at all.
I've been going to Hughes Auto Service for over 2 years now and can't ... read more I've been going to Hughes Auto Service for over 2 years now and can't say enough good things about them! They always do a great job and are extremely honest with me. I have an 18 year old Saturn which has been very good to me, but occasionally needs service. They always correct the problem and explain to me exactly what the car needed. They always call me before making any repairs to get my approval!!! That is very important to me. All the mechanics and the owner, John, are wonderful, hard working, honest people!!! I would recommend Hughes Auto Service to anyone in the area without hesitation! You won't be sorry!!!!