$600 Repairs to fix their mistake This review pertains to the mecha... read more $600 Repairs to fix their mistake This review pertains to the mechanics here. After getting a car wash and seeing they were consistently busy in the garage, I decided to get an oil change, that went fine, so I returned when I was due again. This time, I asked for a transmission and brake fluid flush. The next day as I'm driving the car I notice a burning smell and find the nearest mechanic to examine it. They informed the smell was from transmission fluid leaking onto the exhaust. I took a day off of work, returned to Clean Way and explained the issue, told them to take all the time they need but to fix what they caused, and after about 90 mins they returned me the keys and said it's fixed. After driving it home and around for a bit to burn off any old fluid that may have previously spilled, letting it cool, and driving again, it was apparent the issue was not fixed. I took the car to a garage endorsed by AAA, and shockingly, there is a broken hose spewing transmission fluid, and on top of that, the trans fluid was even bubbling over, as they suspect it's the wrong type of fluid as well. The high charge for repair is because they have to drop the whole trans out to remedy this, so I'm paying all labor to fix a mistake.
I was very happy yo find out that they work on Europen cars. I have a ... read more I was very happy yo find out that they work on Europen cars. I have a 2000 Saab that had a blown turbo and Alex was able to find me the best price around and I have had no problem with the turbo ever since. He's very experienced and honest mechanic and I will bring all my cars to him. I will defintely refer him to all my friends and family! If you want good,friendly,reliable,honest service go to Randolph Auto Care!!! -Kanella
YI was extremely pleased with my service. My technicians name was Math... read more YI was extremely pleased with my service. My technicians name was Mathew, he was very polite as well as professional. He knew exactly what he was talking a out, was very knowledgeable about vehicles in general. I had my axle fluid changed both air filters the oil done a power steering fluid flush and the next time I came back I was lucky enough to actually have him serve me again along along with Chris a manager I am guessing cause he had a special red shirt on. Then this last time I came in had my fuel injection service done and brought back some pep in my vehicles engine as well as gas mileage also had my battery replaced. Although I spend a decent amount of money Mathew made me feel not as if I was being pressured or done wrong. He also made a great point how it was preventive maintenance and would of cost triple maybe more having this all done by a shop or dealer. I come from from a family of 9 children I will definitely be sending them there as well as tell all my friend. Thank you Matt & thank you valvoline ! GREAT SERVICE!
