Cleanway Hand Car Wash and Express Lube located at 260 South Salem Street in Randolph, NJ services vehicles for Oil Change and Lube. Call (973) 442-2223 to book an appointment or to hear more about the services of Cleanway Hand Car Wash and Express Lube.

Cleanway Hand Car Wash and Express Lube Reviews

1
Oil Change, Trans & Brake Fluid Flush
October 06, 2016 | Tim | Visited, over a year
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$600 Repairs to fix their mistake

This review pertains to the mechanics here.  After getting a car wash and seeing they were consistently busy in the garage, I decided to get an oil change, that went fine, so I returned when I was due again.  This time, I asked for a transmission and brake fluid flush.  The next day as I'm driving the car I notice a burning smell and find the nearest mechanic to examine it.  They informed the smell was from transmission fluid leaking onto the exhaust.  I took a day off of work, returned to Clean Way and explained the issue, told them to take all the time they need but to fix what they caused, and after about 90 mins they returned me the keys and said it's fixed.  After driving it home and around for a bit to burn off any old fluid that may have previously spilled, letting it cool, and driving again, it was apparent the issue was not fixed.  I took the car to a garage endorsed by AAA, and shockingly, there is a broken hose spewing transmission fluid, and on top of that, the trans fluid was even bubbling over, as they suspect it's the wrong type of fluid as well.  The high charge for repair is because they have to drop the whole trans out to remedy this, so I'm paying all labor to fix a mistake.
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$600 Repairs to fix their mistake This review pertains to the mechanics here. After getting a car wash and seeing they were consistently busy in the garage, I decided to get an oil change, that went fine, so I returned when I was due again. This time, I asked for a transmission and brake fluid flush. The next day as I'm driving the car I notice a burning smell and find the nearest mechanic to examine it. They informed the smell was from transmission fluid leaking onto the exhaust. I took a day off of work, returned to Clean Way and explained the issue, told them to take all the time they need but to fix what they caused, and after about 90 mins they returned me the keys and said it's fixed. After driving it home and around for a bit to burn off any old fluid that may have previously spilled, letting it cool, and driving again, it was apparent the issue was not fixed. I took the car to a garage endorsed by AAA, and shockingly, there is a broken hose spewing transmission fluid, and on top of that, the trans fluid was even bubbling over, as they suspect it's the wrong type of fluid as well. The high charge for repair is because they have to drop the whole trans out to remedy this, so I'm paying all labor to fix a mistake.
1
Car Wash
February 20, 2012 | Michael | Visited, over a year
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***DONT COME HERE.  THEY STEAL AND LIE.*** I have been coming here for years for oil change & carwash, usually no problem until today.  They tried to steal my $150 BMW car mates.  Noticed they were gone, talked to the mgr, sorry you never had mates, then sorry we may have put them in another car, then after more screaming oh look we found two. Sorry I had four, no you didn't, back and forth, finally they found the other two.  UNBELIEVABLE Caught them stealing then multiple lies.
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***DONT COME HERE. THEY STEAL AND LIE.*** I have been coming here for years for oil change & carwash, usually no problem until today. They tried to steal my $150 BMW car mates. Noticed they were gone, talked to the mgr, sorry you never had mates, then sorry we may have put them in another car, then after more screaming oh look we found two. Sorry I had four, no you didn't, back and forth, finally they found the other two. UNBELIEVABLE Caught them stealing then multiple lies.