Engine repair service near Cliffside Park, NJ

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

AFTER SPEAKING WITH THEIR HEAD MECHANIC, WE HAD OUR ROLLS ROYCE DELIVERED TO CARRIAGE HOUSE ON APRIL 4, 2013. HE INFORMED US HE WAS AN “EXPERT” AND THAT OUR MECHANICAL ISSUE (THE ALTERNATOR WAS NOT CHARGING) WOULD NOT BE A PROBLEM. HE WANTED $1,000 UP FRONT FOR A “DIAGNOSIS”. WE GAVE HIM THE MONEY. IN MID-MAY HE SAID HE NEEDED MORE TIME AND MONEY. WHEN WE WERE HESITANT, HE TOLD US THAT THE DIAGNOSIS HAD NOW BECOME A MATTER OF “PRIDE” TO HIM AND THAT HE WOULD NOT CHARGE US ANYMORE MONEY. HE WENT SO FAR AS TO TELL US THAT HE HAD A GROUP OF HIS MECHANICS WORKING ON THEIR “OWN TIME” TO ASSIST HIM IN FINDING OUT WHAT THE PROBLEM WAS. HE HELD THE CAR UNTIL JULY 9, 2013 AND WHEN WE ARRIVED TO PICK UP THE CAR (ANOTHER FLAT BED RIDE!), WE HAD TO SIGN A RELEASE. TO THIS DAY HE STILL HAS NOT GIVEN US A DIAGNOSIS AS TO WHAT WAS WRONG WITH THE CAR. HOWEVER, WE SHOULD NOTE THAT WHEN WE WENT TO PICK UP THE CAR, IT HAD BEEN FRESHLY WASHED. WE SENT THE CAR TO PATRICK’S IN SIMSBURY, CT. AFTER TWO DAYS IN HIS SHOP, OUR CAR WAS REPAIRED AND IN FANTASTIC WORKING ORDER. IN THE FUTURE, IF WE WANT THE WORLD’S MOST EXPENSIVE CAR WASH, WE WILL SEND OUR CAR TO CARRIAGE HOUSE.

My brand new Lincoln had just been driven over a small landslide caused by heavy rains. I had two flat tires and a ruined front wheel and was 300 miles from home. AAA sent Armonk Garage to help me and I was very pleased with the service. The truck arrived on time, picked up the car, my wife and I and then found the nearest Lincoln dealer. Although the dealer was some distance away the driver took us there, unloaded the car interfaced with the service people and did not charge us. He was helpful, courteous, and sympathetic. He made a bad situation much better. Thanks.

Top Notch Work.

My car died on my way to work so I had my car towed in to TRM and they provided me with a ride to work. They diagnosed that my alternator was no longer working and replaced it before the end of the day. I was happy with the service they provided and the price they quoted me.

Stay away. Horrible service. Tried to charge me $90.00 for an oil change using my oil and filter that I already purchased, while every other STS in the area only charged me $20.00. Also tried to overcharge me for labor on a previous occasion. A few months ago I had gotten a flat tire and I drove into this shop at about 5 minutes before they were closing, and they refused to help me just said I was out of luck because they were about to close. Worst STS I have ever been to and will never go back.