This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car ins... read more This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.
Do Not buy any spare parts from him. He charges you more than double t... read more Do Not buy any spare parts from him. He charges you more than double the cost if cheap spare parts. A $90 battery costs you $189 to get replaced!! Unprofessional response when I showed that they have overcharged me . Econolast battery was charged $189 to me. And then I was told as argument that it was upfront. He then argued that i can take out the battery but it will be costing your service charge!! They are literally ripping customers. $30 synthetic oil charged $68 $30 drive belt charged $150+ $90 battery charged $189 $12 wipers charged $26 Are you serious! That is is the cost of running business? This is ripping off your customers.
I took my 2000 Xterra to Gary's for a manifold back custom exhaust. Ga... read more I took my 2000 Xterra to Gary's for a manifold back custom exhaust. Gary is knowledgeable and professional quoted me a fair price for the work that I requested. When the ordered parts came in I scheduled the vehicle for the work and it was performed with no problems. I requested to see the work on the lift after it was completed and the work was done neatly and professionally. I would not hesitate to have Bradley's Auto Service perform work on my vehicle in the future. I am a former mechanic, ASE certified blah blah blah and have worked in several local dealerships as a class A technician on imported vehicles. I am very picky about the work that is done on my vehicle if I don't do it myself and I have nothing but compliments on the quality of Gary's work. Thanks Gary! On a side note, they have a bathroom clean enough and worthy of a fine restaurant. That was a pleasant surprise and tells me that they take pride in their work.
