absolutely outstanding customer service experience and that really mea... read more absolutely outstanding customer service experience and that really means a lot these days where customer service has been lost with so many companies. The work performed on my car was done correctly and quickly. I love this place!
Great job great sevice
$600 Repairs to fix their mistake This review pertains to the mecha... read more $600 Repairs to fix their mistake This review pertains to the mechanics here. After getting a car wash and seeing they were consistently busy in the garage, I decided to get an oil change, that went fine, so I returned when I was due again. This time, I asked for a transmission and brake fluid flush. The next day as I'm driving the car I notice a burning smell and find the nearest mechanic to examine it. They informed the smell was from transmission fluid leaking onto the exhaust. I took a day off of work, returned to Clean Way and explained the issue, told them to take all the time they need but to fix what they caused, and after about 90 mins they returned me the keys and said it's fixed. After driving it home and around for a bit to burn off any old fluid that may have previously spilled, letting it cool, and driving again, it was apparent the issue was not fixed. I took the car to a garage endorsed by AAA, and shockingly, there is a broken hose spewing transmission fluid, and on top of that, the trans fluid was even bubbling over, as they suspect it's the wrong type of fluid as well. The high charge for repair is because they have to drop the whole trans out to remedy this, so I'm paying all labor to fix a mistake.
