Transmission repair service near East Windsor, NJ

If I could rate 0 stars I would. The place is a rip off. Stay away. The owner bought it out a few years ago after he ran his other business Transco transmissions in Hatboro. I brought my car to have my transmission rebuilt with out knowing it was not owned by Bill Holt anymore. They did not rebuild my transmission correctly and I had to bring my car back 5 times in the course of a year because the tranny kept slipping. Each time they claimed it was something new altogether and not covered by the warranty. I was with out my car for weeks after each visit. One time my car broke down in the mountains and I had to pay $500 to have it towed to their shop after they refused to pick it up. The owner (who works on the transmissions) is never their and never returns your call. You have to deal with manager who has no real decision authority. They have an F with BBB for obvious reasons. I have never been so unsatisfied as a customer and I wouldn't wish the same frustration on anyone

Terrible service, overpriced. Up charge for parts and at least $100 more for labor than other places in the area. Avoid at all costs

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

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All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.