Towing service service near Edison, NJ

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

very fast work more than reasonable rates they saw we were out of towners and did not rip us off, i think they may have under charged us. recommend to anyone

Do not use this shop for any reason!!!! Read the other reviews. There is a reason for the low ratings but even one star is far too high for this sham shop. I wish I had saved myself the headache of dealing with these scam artists by reading the reviews before using their services. The kleptomaniac employees stole multiple parts from the interior of my vehicle and caused further damage to the exterior of my car before I took it to another shop. An employee even stole the money that I left in the car and got aggressive and threatened to attack me when I asked him about it in a non confrontational way. Like, seriously?? I wish I was making this stuff up. The people working at this business are straight up thieves and should not be in business, literally the worst experience I have ever had with any business period. Funny how there are complaints ranging from their towing services, to their body work, to the way they conduct business in general. The complaints on this business are legit and are over the span of almost a decade. Listen to the warnings and stay far away!!

Nicholas S 347-836-1574 - Logistics manager of this body shop had a customer car at his house in South Richmond Hill on June 20 at approximately 4:45 pm. His kid brother backed out of the driveway into my car while I passed by which caused damages to the right side of my car. The cops were summoned and statements were given. My insurance company made numerous attempts to contact this person with no success. Any assistance would be appreciated. Thank you!