Wife involved in wreck 6/18/2018 when someone turned in front of her r... read more Wife involved in wreck 6/18/2018 when someone turned in front of her resulting in heavy front end damage, none to rear. Took 10 weeks to get car back. When I got it back I found heavy scratch marks on trunk lid from tow driver dragging magnetic brake light bar off lid resulting in $308 in damage. ASAP would not accept responsibility so I am out the money! I have photos of the damage. It was not there when they towed. Owner said stuff flies over car when collisions occur. Nothing here did! I have dashcam video as proof. I should look into small claims court! Caveat Emptor! They will shaft you if they can! Photograph every part of your car before they tow so they can't worm their way out of their responsibility!
Dave has worked on my family's cars for years and we were so upset to ... read more Dave has worked on my family's cars for years and we were so upset to move out of state because we worried we would never find a mechanic like him again. Although I am no longer a customer, I recently called Japanese Auto Specialists with a question about a repair they did two years ago. Dave went above and beyond to help, even speaking to my local mechanic to work things out. Dave is so knowledgeable, honest and generous ; and I appreciate the time he has taken to give advice, explain my options and then do good work. Japanese Auto Specialists will take care of you - I highly recommend them! -Alice Oliver
I took my wife's 2011 Toyota Sienna to a local Toyota Dealer and was s... read more I took my wife's 2011 Toyota Sienna to a local Toyota Dealer and was shocked when they presented me with a $2400 estimate for a new water pump..Yikes!! Called Japanese Auto Specialist. Spoke with Dave. He was knowledgeable, professional and emailed me a quote within 30 min. Far less expensive than the dealer!! I booked an appointment, dropped off van and it was fixed by the afternoon!! Great value,service and well worth your consideration when you are in need of a trustworthy mechanic. Jerry Hendry