Transmission repair service near Frenchtown, NJ

Went in on 5/16/2012 for a simpe oil change and filter. First time customer and the reason I selected them was through a great groupon discount deal. Well, the 'technician' Pat (? not sure if I have the name correctly) proceeded to lift the car with 4 separate hydraulic lifts in a manual fashion - no 'mathematical' method of lining it up correctly just throw them under the car. Well, the lifts were position wrong and all 4 lifts damaged their respective poitns around the underbody frame. All dented. The technician said they would pop out. bottom line: I got over $600 dollars in damage and my insurance company is still fighting them for the money! (They don't claim anything of course - complete liars) STAY AWAY!

We bring all our vehicles to Karl's. It is a small, family-run business and very honest. Sometimes there is a time lag, but for the assurance that the work is done right at a reasonable price, it's well worth any wait you might encounter. Linda

It is a shame that the service through out this location is not the same. We have purchased two new cars from them and where more than happy with the service until we had to deal with the service department. One of our cars (with less than 12,000 miles one it) it had a diffected tire (Michelin) with a huge crack running for more than 3". We went to the Express Service Area so they can check the tire and only we were not serviced, but we were treated very very poorly from one of the managers (as he called himself) and accused us of trying to get a brand new tire for FREE. The whole situation was laughable because we had purchased the car cash and the cost of tire was nothing but they didn't want to bother to open a claim for us. We contacted Michelin directly where advised to go to NTB where the service was great and the tire was changed immediately because it was a manufacture diffect and at no cost to us. I hope the Sloan Honda in future has better people working for them because we will never step foot in there.