Car restoration service near Garfield, NJ

Serving our community since 1990. Family Owned and Operated. Top Quality Repairs at Affordable Prices!!!

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

These people at Car Tune Custom are not professionals, the people that work there don't care about customer service thats because they drink liquor while working which doesnt make a good combination. This causes car tune custom to do a horrible bad ugly nasty disappointing job at the end. I do not recommend anyone to go there to get their steros or tinted glass thier because they are not worth it. Just to let you know i went to.car tune custom to get my car window tinted.and they did a horrible.job because they left a lo i mean a lot of bubbles in the tint it was as if my little cousin blew bubbles.on my windows.Which is not funny cause the guy said he was a so called PRO (pro at making your car look ugly). I would show a a pic of my tinted car window but i am to scare to showyou cause you might laugh at me for spending 120 dollar for no reason cause they dont do warranty. I wont even rate this place a one star i would rate it a .00000000000000000000001 but i have to choose one cause thats all they have for the people that doesnt do good jobs