A young employee came over to help me with pumping my gas, I already g... read more A young employee came over to help me with pumping my gas, I already got out of the vehicle to grab something from my trunk so I told him it was fine, I can take care of it. (I did not know this was not okay). The kid said okay and walked away. I placed the gas pump into the car. One minute later, an older man with brunette hair and “Carl’s Services” on his shirt ran up to me all red in the face and yanked the pump out of my car and pulled my card out. He was less than 3 feet from me and yelled at me for what felt like 3 minutes. He was extremely rude and unprofessional. I am from out of state so I APOLOGIZED to him that I did not know. Instead of politely educating me, he proceeded to continue yelling and made me feel so uncomfortable and unsafe. I told him this is not how you should treat ANYONE and took my services elsewhere. Gas stations will always have people from in and out of state so he should have already been used to this and politely tell me he can take care of it for me.
I have never been more satisfied with the service I received at this s... read more I have never been more satisfied with the service I received at this shop. Not only did Mr.Torrence come get my car at no charge, he was able to provide a quick diagnosis and fair price. My car has never ran better!The work was efficiently done in a timely manner.
These idiots worked on a 2000 ford focus about 3 years ago that had a ... read more These idiots worked on a 2000 ford focus about 3 years ago that had a check engine code for downdraft O2 sensor. They replaced the O2 sensor, and it did not correct the problem. After $300, their "diagnosis" was that the computer was bad. (Forget the fact that the car started and RAN!) I just found that someone had pulled the PCV valve out of the valve cover and TAPED IT OFF. They also pulled the REF port hose from the EGR Pressure Sensor off the EGR valve and left it hanging. Now, I don't know if THEY did that, but they certainly should have NOTICED it. After $850 worth of parts (new catalytic convertor, 3 O2 sensors, spark plugs and wires) I reconnected these hoses and valves and low and behold, no check engine code. Stay far away from these morons.
