Body work and paint service near Hackensack, NJ

you couldn't even get my oil change right. I told ya my car needed 0W20. I told you in the beginning you didn't even listen. thank god I saw your guy grab the wrong oil (5W40) other wise I would have driven home without knowing my car got a wrong oil change . I also came for amsoil and you got me something completely different. The wrong oil you put in my car was not amsoil and the later one you changed was not amsoil either after you realized you made a mistake. The oil was something from a steel drum. who knows what's inside there and the guy who pump the oil out the drum didn't even know how much he should pump. at that point I already felt unsafe and I quickly googled another service center that had amsoil and was just a few miles away. I went there (my car was already driving weird tho) and the manager or supervisor immediately knew what oil my car needed and how much it needed after lookup in his computer. He brought the oil to me and it's exactly the amsoil my car uses. I changed the oil again there and what upset me again was that the tech told me the oil filter was leaking. What a nice job you have done. and after failing to perform this basic work, you still charged me 150$, for unknown quality of oil and unfit oil filter. do you even feel shame? stop throwing those BS canned messages like "Please call us at 516-518-5552" to show you care but in fact you don't at all.

Thank you for choosing Ricca Auto Body! Since 1977, we have proudly offered a wide array of professional collision repair services in Hackensack, NJ. We look forward to you giving us the opportunity to serve you. We show how much we care about our customers, not just by performing quality repairs, but also about by using official OEM-recommended/required parts and procedures to repair your vehicle. What can you expect when you come to Ricca Auto Body?

We strive to become the area's most professional and trustable repair shop. All of us are professionally trained and we take pride in our workmanship. We repair both domestic and foreign automobiles.

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

The owner and staff was very helpful.. I needed my windshield replaced front passenger side fender And hood painted and replaced for my Volkswagen CC. My car seriously looked like I had just bought it. They did an amazing job.. I had 5 different quotes in the area and they were by far the best!!! I'm happy I have found a body shop if I ever need to use again!!

This is the place to go for your rover works, when no one can figure it out they will, not only is the work done right it will last.

Helpful and courteous in my time of need. Thank you for getting to me so quickly when my car broke down. I would recommend them if in need of a tow while in the NYC area.

Today (Oct.3rd,2012) I felt like I won the lottery!! Today I found an HONEST auto shop. My car wouldn't work for a couple of days, nothing electrical was working. My regular mechanic, who has checked my car inside and out, told me that I probably needed to get a new ($800.00) alternator. But the wonderful people at Jays Auto Body quickly found the real reason: the clamps connecting the battery had become rusted, and with sandpaper, they easily fixed the problem,by removing the rust. Even though for years, my regular mechanic had been telling me that they had been checking my battery during routine inspections. Jays Auto Body also inspected my front brake pads & rotors, when another auto shop tried to scare me into buying new ones every year, or I would have an accident with my brakes.But when Jays Auto inspected my rotors; they said that they were just fine. Marie