Oil change service near Irvington, NJ

the service and convenience makes this company my go to for all of my automotive service needs.

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

Award Winning Service Department The technicians at Maroon KIA are truly specialists: they are manufacturer-trained and specialize in servicing KIA, General Motors and Isuzu vehicles. Trained and experienced technicians are one of our biggest assets, and they help to ensure YOUR complete satisfaction and will keep your vehicle driving in safety and comfort for years. In addition, we offer an ongoing training program for our entire service staff, which includes service technicians, service manager, advisors and support staff. The Service Department at Maroon KIA delivers excellence and convenience to you in the following important areas: 1. Top Ranking Dealership in Overall Customer Satisfaction 2. Factory Trained and Award-Winning Service Department 3. State-of-the-Art Facilities with Factory Tools and Equipment 4. Night Key Drop for Customer Convenience 5. Online Service Appointment Scheduler

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

My car died on my way to work so I had my car towed in to TRM and they provided me with a ride to work. They diagnosed that my alternator was no longer working and replaced it before the end of the day. I was happy with the service they provided and the price they quoted me.

I took my car to this place but I have bad experience, Is a terrible service , parts are a bad quality , he said 3 days and it is really 3 weeks or more. I pick up my car and it became with other problems. He MAKES many excuses.