Transmission repair service near Morristown, NJ

I was at the shop yesterday (6/8/2015) service is bad and they don't pay attention to their own instructions. Case and Point (1) - Even though they asked me to attached my name and number to my keys during a night drop off, they never called me with any updates on my car. I had to call them 3 times in total and then actually drive to the shop to ask the same question. Case and point (2) - My shift timing Solenoid was the issue they wanted me to purchase a complete B valve unit for ($800 - $1200). I asked why can't the issue be fixed and her response was we do not just fix the single part in question we simply replace the whole unit.... Case and point (3) - They play an interesting game with the transmission fluid taken out of transmission. Based on it being dirty (not red in color), not burnt...stated I needed a new transmission as a result...cost $2200 dollars...do you see a pattern? The Volvo manual states the transmission fluid last for the life of the car, so after 124K miles I would understand the color not being red. Case and point (4) - Getting a receipt was like pulling teeth, I used my credit card to pay ($65.00) and was sent an electronic receipt that didn't state what the cost was for. I had to asked with tone to get a yellow receipt stating what was done. I requested only to drain the old Trans fluid and refill with clean fluid. Case and point (5) - I requested to see the transmission dip stick when done, to verify the transmission fluid levels was correct and the new fluid was red in color. This seen like it was extra, extra work (poor attitudes) for them to show me this simple task. Be careful of this place! Their knowledge is not complete... I was told from 2002 - 2009 all Volvo transmissions were the same, this is not true. Fear is used as a factor in helping one make a decision, not sounded facts.

I have been using Weston Sunoco for all the service on both our cars for over 5 yrs.John & Jerry are very knowledgeable mechanics and their pricing is fair.

I go to Ed for anything automotive. He's always taken care of my family and I. Great guy. Great work ethic. Great businessman. He will ensure you have a positive experience and are taken care of. He does the right thing every time and keeps to his word. It's a rare experience nowadays. I recommend him to anyone and everyone. I fully trust him which is an uncommon feeling in the automotive repair industry but he's earned it.

Jon was very courtesy and fixed my X5. Pricing was fair -Messi Gil

I found a repair facility I could rely on after 25 years in the area. I was treated with honesty and integrity from Craig, the owner, and Nicole. Thank you George for the referral. Keith, Edison.