Transmission repair service near Parlin, NJ

Sterling and expert service. My '05 Corolla with 315k miles, purrs like a kitten thanks to John and his team at Motorworks. Got an oil change, two new tires and front end alignment. Car is running great. Thanks!

TERRIBLE SERVICE! It took 12 days to have my transmission replaced. Every person I talked to gave me the same exact excuse..."I've only been working here a few days". They must turn over the staff once a week. Also, BEWARE: they don't do the work on premises. They kept feeding me excuses that they sent out the transmission and they had no control when it was delivered back, etc, etc. The final straw was when they GUARANTEED I would have my car back on a Tuesday. I took off work for the day and arranged for a ride to get my car (was told it would be ready around 2-2:30). I received a call at noon to tell me it would be another day! The consolation...they invited me to come down and "look" at my transmission if I wanted to. Finally, I was called at 4pm the next day and left a message that my car was ready BUT they were closing the shop early and if I wanted my car I had to be there before 5pm (30 minutes prior to advertised closing time). They also would not let me use the coupon I obtained from the website and informed them I would be using prior to service starting. This place is unprofessional, slow, and rude. And they cost the same as a dealer. Save yourself a hassle and go somewhere else. AND, don’t believe Craig when he tells you what day your car will be ready. 12 days for a repair is ridiculous. ***Addendum*** a few days later I notice a sticker in my car from Haldeman Nissan on Rt 33. I then received an email from Haldeman thanking me for my service. I was not happy with Haldeman in the past and was purposely avoiding them. AAMCO not only sent my transmission to Haldeman without telling me BUT ALSO GAVE THEM MY EMAIL ADDRESS. WTF!?!?

All Cottman Transmission and Total Auto Care centers abide by Cottman's complete service philosophy, which calls for your vehicle to be repaired properly the first time, so that you don't have to lose either time or money. Cottman's Service Philosophy is the reason why millions of customers have trusted us to repair their vehicle's transmissions over the past five decades. You see, at Cottman, we know you have more important things to worry about than your car. Cottman will never compromise its standards just to make a vehicle "superficially drivable." We will never perform a low quality service that would result in increased costs, inconvenience, and possible hazardous driving conditions for our customers.

This shop scams people. DO NOT COME HERE. I have FULL COVERAGE car insurance in which I do not have to pay anything in the event of a car accident. When I first called to release my car, they said that my car wasn’t there for 2 days. Meanwhile, incurring storage charges. This is the oldest trick in the book to get money when they “can’t find” your car. My vehicle was here for 2 full weeks sitting in their lot HOSTAGE. Insisting on ME paying them cash or credit card to be released to my insurance approved body shop. They dodged almost every single one of the insurance company’s calls when they tried to pay the tow and storage fees from them. Multiple times they claimed the owner was not in or the woman who deals with billing was out. Stalling to get more days in storage fees. When my mom went down there to sign the release paperwork, (7 days in at this point) the owner Benny tried to hustle $800 cash or credit card from her so “they could tow it to the new body shop.” Their attitude towards me and my mom were very demeaning. As a young woman, they tried to intimidate and bully money out of me by giving me misleading and incorrect information at EVERY interaction I had with them. They would not have treated me this way if I was a male. I ended up calling the police to assist me with ensuring my car gets out after 2 frustrating weeks. I saw the bill was only $920, including the 2 tows and 14 days in storage fees. Something doesn’t add up here. This is why tow-truck companies and body shops get a bad reputation, because of predators like them. Unprofessional, rude, shady people.

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