Oil change service near Short Hills, NJ

the service and convenience makes this company my go to for all of my automotive service needs.

I have been going to Wayne Auto Spa on the monthly platinum plan since mid July. I was satisfied with the service. I purchased the monthly auto-renewable plan for approximately 75.00 a month (Platinum). As of August 12th, I paid the fee on my credit card. A couple of days later, I informed the clerk at the desk that I would not need the September to October plan and to please suspend it for that month, since I would be away for most of it. I told her I intended to renew the plan when I returned. I returned to have my car washed on the 30th of August. I was informed that my plan was cancelled, which was NOT my intent. On top of that they washed my car without my permission while I went into the shop to straighten the problem out. The owner was very rude and told me I had not cancelled in time. I informed him I did not want to cancel and that I still had until Sept 12th to use the current plan that I had paid for. By then they had washed my car and then charged me full price for a platinum wash. The owner then proceeded to sit in my car and attempt to impound it because I did not want to pay for a wash that should have been included in that month's plan. He then would not let me pay with another credit card and insisted on cash. These are disreputable, rude and deceptive business practices and I intend to call the bank to register a charge of business fraud against my account. Suffice to say, with practices like that, they won't be in business very long.

Award Winning Service Department The technicians at Maroon KIA are truly specialists: they are manufacturer-trained and specialize in servicing KIA, General Motors and Isuzu vehicles. Trained and experienced technicians are one of our biggest assets, and they help to ensure YOUR complete satisfaction and will keep your vehicle driving in safety and comfort for years. In addition, we offer an ongoing training program for our entire service staff, which includes service technicians, service manager, advisors and support staff. The Service Department at Maroon KIA delivers excellence and convenience to you in the following important areas: 1. Top Ranking Dealership in Overall Customer Satisfaction 2. Factory Trained and Award-Winning Service Department 3. State-of-the-Art Facilities with Factory Tools and Equipment 4. Night Key Drop for Customer Convenience 5. Online Service Appointment Scheduler

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

Great customer service... Broke down on the Turnpike, limped off exit 12. As soon as I got off i saw an AAMCO sign across the street. I stopped in at 4:30 in a panic. They checked the car and told me I needed a water pump. They ordered the parts and stayed 90 minutes past closing to wait for the parts and get me on the road. I really appreciate the staff at AAMCO staying to help me out. Car ran great the whole way home. Adam Treiber

They were caught on abc undercover charging for work not performed! Be aware of the shops practices. Know your car! Buyer Beware