Engine repair service near Summit, NJ

In Summary, On 12/2 I financed a car with $6500 down cash from dealership. Upon purchasing noticed some issues which Dealership promised to fix. On 12/3 I picked up car and car was clear of 1/3 issues and made more promises regarding the other issues. On 12/22 car starting over heating with engine problems and dealership was contacted then next day. I advised of issue and was told to bring in car for repair after several complaints to the dealership staff. They kept the car for about 3 days. Returned car clear of issue. The following week the car started to have the same initial issue I was told that was completely fixed in addition to electrical issues when raining causing safety concerns. I could not pass inspection on the vehicle so I took it to an authorized proguard warranty shop who had the equipment to hook up the car and I didn't pass because it was deemed 14 out of the 28 diagnostic tests had multiple faults including airbag issues not deploying. The dealership was contacted once more and had the car a total of 9+ days. I kept getting multiple excuses and run around answers from anrepresentative at the dealership. I was eventually told to come pick up the car only to find out nothing was really fixed because the dealership never could fix the car because they did not have the proper equipment even if the are an authorized service repair shop of the after market warranty they sold me. Come to find out the warranty insurance they sold me was never contacted and made of any claims as they said they would be able to get this covered. You would at least think that you have a customer who just spent all this money and we want future business we should do what they can to get the car fixed by working with the warranty company they sold me. Additionally there were registration and title issues from the car they sold me delaying me from receiving plates. I received them 10 days after my temp tag expires. You pay a car note for a car you can't drive and yet no relief from the dealership. I feel this dealership misrespresented the sale of this car and it still can not pass inspection because of the safety and airbag concerns. I feel they have an unqualified mechanic okaying safety on vehicles when they apparently don't have the proper equipment to test vehicles diagnostically as I was told with my situation. I know I was taken advantage of and forced to sign papers with verbal promises. I am not sure of my options from others experience but any help is greatly appreciated. I feel this dealership can't be able to get away with this even though they make us sign paperwork they know customers don't fully understand. No one in their right mind would put $6500 CASH of their hard earned money down on an 18K Vehicle (that price got changed too as I see from other goggle reviews) that would give them so many issues within 30 days. You would think the dealership would care and have customer service. Forget about it.... I'm already seeking legal counsel and have filed complaints with BBB , AG office, and consumer protection. ****BUYERS BEWARE OF THIS PLACE. IT'S NOT WORTH IT YOUR TIME NOR MONEY. CONSUMERS HAVE TO PROTECT EACH OTHER FROM ESTABLISHMENTS THAT PRACTICE LIKE THIS SINCE THEY WILL NOT. SHADY DEALERSHIP!

Welcome to Hometown Tire & Auto! Explore our pages, meet our crew, and find out how the Hometown experience can put you and your family at ease when it comes to your auto care needs. Our privately owned facility offers dealership quality repairs and service without the dealership or franchise pricetags. Our vast experience and dedication to delivering quality is the foundation we are built on. We are confident you will come to see why "Exceeding Expectations" is our Motto.

I was in a car accident a few weeks ago. A car just rear ended me and I ended up going through the other person's insurance. I was recommended to go to Joe's Auto Body in East Orange by their insurance company, as it was very close to where I live. I have nothing but amazing things to say about Glen and his staff, from Joe's Auto Body. Everyone was so nice and very welcoming. As soon as I dropped off my car, they had a person from enterprise pick me up. My car was in the shop for a total of two days. Every day I would receive an email with a picture of my car and what they were doing at that time. I thought this was awesome, and honestly, I never heard of any other shop doing this. My car was a mess, I dropped it off the morning I got back from New Hampshire, I was rather embarrassed about how messy it was. I was shocked the day I picked it up from Joe's. It had been completely detailed and cleaned. It must have taken them a good couple of hours to just clean and wash everything. I recommend Joe's Auto Body to everyone!! I will certainly be going back for any maintenance I need done in the future!

Do Not buy any spare parts from him. He charges you more than double the cost if cheap spare parts. A $90 battery costs you $189 to get replaced!! Unprofessional response when I showed that they have overcharged me . Econolast battery was charged $189 to me. And then I was told as argument that it was upfront. He then argued that i can take out the battery but it will be costing your service charge!! They are literally ripping customers. $30 synthetic oil charged $68 $30 drive belt charged $150+ $90 battery charged $189 $12 wipers charged $26 Are you serious! That is is the cost of running business? This is ripping off your customers.

I usually wouldnt even take the time to write a review but the audacity of this moron manager got me inspired. Basically, my power steering pump had a slow leak and was almost empty when my truck started making a horrific squeel coming down route 1 when i saw this sears car center. I stopped in distressed about my situation and asked the manager if they sold power steering fluid and told him about my predicament. He replied by telling me they did not and he couldnt help me. All he could do was take advantage of my problem and offer a song and a dance for a $55 service to get some power steering fluid. So I went to Pepboys and bought my own for $7. Its a shame to have to experience how someone will take advantage of you when your down. Needless to say, Ill never go there again or recommend anyone else do.