Tune up service near Union, NJ

I purchased a used 2005 Cadillac Deville on Friday, November 23. The vehicle broke down and died by 10:00 p.m. Saturday evening when my wife attempted to use it for work. The battery was dead and required replacement on Sunday, November 25. The cost for replacement was $175. The battery inserted and sold with the car was not the correct one, and was much too small for this vehicle according to the auto parts store. This explains why the car needed to be jumped several times before we test road it at the dealership. I was told it wouldn’t start immediately because it had been sitting for an extended period of time. That was not the issue or case at all. The car’s original battery had been removed and placed with a smaller inferior one. Despite repeated calls and e-mails to our salesman and the sales manager who handled all the paperwork to rectify the situation, it still hasn’t been addressed. I was told it would be handled within 24 hours once the service manager was contacted and questioned. The dealership won’t return any further calls or messages. The sales manager Vinny refused to come to the phone to further discuss the problem and had one of his salesmen tell me there was they nothing they could do and he was too busy. The second issue is false advertising on the same vehicle. It wasn’t until we discovered smoke and burning runoff on the engine that we were told that the engine had been replaced, and the original was blown upon receiving the vehicle. This was not mentioned or indicated in the car dealership's ad. We decided to take the chance on the replacement engine when the sales manager agreed to give us a 1-year warranty on the replaced engine. He would not, however, disclose how many miles this replacement engine had. A simple $175 check for the replaced battery would have made me a happy customer. I completely understand there's going to be problems when buying a used vehicle as is, but to have the car die 24 hours later is completely unacceptable.

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

Today I had an R&R serpentine belt installed on my Chevy Cavalier (it has 194,000 miles on it, so I believe it was time...). I just want to say how completely satisfied I am with every aspect of the procedure. The two service advisors working at the time were both very friendly, helpful, and of course knowlegeable about this work and about other automotive issues we discussed. I highly recommend BC Tire, Edison, NJ Robert L. Woodbridge Township, NJ

Had the oil changed here on a 2013 Ford Fusion. They charged $75 for the oil change because the car requires synthetic oil. Found out that a Ford dealer charges $33 for an oil change also using synthetic oil. What a rip-off - and Lube Express suggested that the oil be changed again after 3,000 miles, when the owner's manual calls for it at 7,500 mile intervals. What a disgrace - they expect a customer to spend $75 for an oil change every 3,000 miles. These theives have lost a customer.

Freedman Auto Service is a family owned full service automotive repair shop. We stock more than 10,000 tires ready for same day installation and we specialize in all automotive repairs including: * Tires - With over 10k In Stock - We Have Tires for Whatever You Drive * Wheels, Rims & Performance Tires * Computerized Wheel Alignments and Wheel Balancing * Expert Brake Service * Check Engine Light Diagnosis * NJ State Safety & Emissions Inspections * Factory-Scheduled Maintenance Services * Exhaust System Repair and Replacement * Air Conditioning and Cooling System Service * Tune-ups and Computerized Engine Diagnostics * Engine Repairs and Transmission Service * Fuel Injection Service * Electrical & Electronic Systems * Steering & Suspension Repairs/Shocks & Struts * ASE Certified Technicians * Towing & Road Service * FREE Shuttle Service For Our Local Customers

We are a full service automotive repair facility that has been proudly and honestly serving the community since 1994!

Harold Wille has been quick in responding to our requests and I was impressed by the high quality delivered.

Been doing business with Charlie for many years now and would not take my vehicles anywhere else. If you got a time problem, Charlie will try to fit you in, and when the job is done, you know it is done right. You can rest assured you will not get messed with someone changing parts. Prices are good too. He does everything on myt P/U truck and my Hybrid.

Brought my car in for service, it was in the shop for two days to replace front struts and some other work. When I drove the car home, I noticed the wheel alignment was off. The alignment wasn't included in the final estimate. I called the shop and they said I could come back in first thing in the morning. Went back the next day and they put the car right up on the lift, did the wheel alignment, and didn't charge me! I was ok with paying for it, and was just happy they took me right in with no wait. But they insisted no charge Refreshing to find a business that is honest and customer-centric. I'm telling all my friends and neighbors Tony C Piscataway Township, NJ

i went for subwoofer and amp installation ... first they told me they will charge 69.99 + tax and when they analyze my car they made a total of 148. i asked them and they said you car needs adapter .., need more wiring etc .. alrite as i already buy the sub and amp i need to installl it ....then i was ready to pay for it as i have no other choice ... alrite now they hooked up everything and told me stereo is not working ..i said how it is possible .... when i dropped the car it was working before .... they told me radio is not working ... i fight with them ...i said you guys made my stereo is damage as it was working before... i talked to manager ... and he was even more horrible .. he was always in favor of mehanic he was not even listening to me.... and i said you know what i dont want the system and you take it.... they were ready to take it ... but still charging for the labor they spent on working which was 148 .... i got really boiled i saild if its not working why should i have to pay for it...... they said you have to pay for it otherwise i will call cop..... i was sooo boiled up and i paid for the labor .... while going out the mehcanic came to me and said ill fixed for you....... i said how..... he went back and turned my radio back on...... the all story came to here that they purposefully turn the sound off .. so i can buy a new stereo which i have to pay extra for it ......i am sure everything was done my manager... he told mechanic to make the stereo off so he can sell his stereo too........ THIS IS THE WORST PLACE NEVER EVER GO TO THIS PLACE

At Mr. Tire, we offer complete care for your car, truck, SUV or van, including scheduled maintenance, repairs and, of course, tires. Call or visit us today and see the difference for yourself.