Auto inspection service near Watchung, NJ

I keep servicing my cars Honda Fit and VW Passat at this station for two years. I always deal with Steve, he seems a honest guy. Everything seems fine until yesterday I brought my VW to replace my daytime running light Bulb. In the past I was only charged 10 buck for any bulb replacement. However, this time I was told by another guy Paul that the replacement of a bulb cause them one hour labor. That is 80 bucks. He explained to me that replacing the day time running light is a lot more work that before. Since they have earned my trust so I said it was OK to go ahead, though a little suspicious. However when I check the VW official side youtube guidance, the workload of changing daytime running light bulb is not what he described. Actually I do not see any difference from before. So I called back to find out and the charge was reduced to half hour 40 bucks plus parts. Since I have made the promise to go ahead so I do not want to make a scene. Obviously they take advantage of my trust, but I will not do business with them no more. That is stupid, for just 40 50 dollars and they lose a my two cars business for lifetime.

Just pulled in to ask about a service for my vehicle. Great news, the staff is all well fed. They were all sitting around in the break room just behind the front counter. I walked in, said hi and waited for a reply. The men - about 5 - just kept shoveling food into their mouths and stared at me. Odd, so I waited a moment. Then asked if there is anyone who can help me. They all - and I mean ALL - averted their eyes and went for another forkful. "Soooooo, should I just wait guys?" Another forkful. "Should I just go then," I asked. Finally got an answer. One guy took the time between stuffing his face to shrug at me. I laughed and left. Great place. Can't wait for the failures who run it like this to sell it to someone who might care. I certainly wouldn't want people with that level of pride or care working on my car. So many options with people who don't suck. Go elsewhere. Life its too short to wait for lunch break to end for basic human respect.

Full dealer level service and maintenance of your vehicle. Specializes in BMW, MINI, Audi, VW, and other foreign models. Domestics also fully covered. We are also a state licensed inspection facility.

973-893-1200 victor