Oil change service near West New York, NJ

Very friendly and nice. Knew my name right away. Walked me through what they were doing to my car, and tried to save me (a university student) money where they could. Emily Stafford

Rebuild/Reman Transmissions services

Took my car in for four new tires. Was told an hour. Over two and a half hours later, paid and headed home. On reviewing the work in the daylight, no caps were installed on three of the new valves. I couldn't tell if there was a cap on the fourth valve because they had hammered on the hubcap over it....... On further inspection I found that all of the wheel balance weights had been left only partially tapped on, and that they had up to four weights in the space of only eight inches or less along the rim. It looked as though they just kept adding them on. Took the car there and they said they'd put on valve caps and re-balance the tires. The desk guy came over in the middle of the redo and said very happily"the balance was only a little off". Okay, well that means that it was off, right???? I leave the place again in the dark and reinspect the van the next day in the light. Two caps on the tire valves fit, and two other caps that were too small were jammed just on the tips of the other two new valves???? The new tire weights were also not fully installed and masses of them clumped around the rims. I think this place just wants to wear you down so you get sick of going back complaining. I mean really, Two trips and they can't even put caps on the new tire valves??????? This place is awful. Two other customers there complaining in the two times I was there. Stay away, they're clueless and hope you are as well.

The oil change price is fair,conveinent location, takes about 40 mins to get your oil change done. The only real negative is with every car I seen them service, they find additional work that needs to be done to the car and they are hard sell about it. I can only speak for myself, when I waited for the oil change 6 people were in the waiting room when I arrived, they spoke to all 6 about additional work needed. When they came to me, I declined the work (they stated additional fluids needed changing- interesting thing is I had those fluids changed 3 months ago, not by them, and I know it was done) After I declined the additional service I was told the car would be ready shortly, 10 mins later the car was not done but they spoke to me again about the fluids being changed. They brought with them a bottle of dirty fluid this time, was it mine? Who knows but I doubt it. I will not go back to this place which is a shame. They used to be a great place to get your oil change done.

Very honest and reasonable. Omesh and Gary know their work! I service all my vehicles here

I VISITED VALVOLINE IN WESTBURY, NY AND I HAD THE WORST EXPERIENCE THAT DAY. THE GUY CALLED AND INFORMED ME THAT I NEEDED BREAK LIGHTS, AND MORE WHEN I REFUSE HIS REQUEST TO CHANGE TO BREAK LIGHTS. I TOLD HIM JUST DO THE OIL CHANGE. HE TOLD ME HE DID NOT CARRY THE OIL NEEDED TO DO THE OIL CHANGE IN MY CAR. I SENSE HE WAS LYING TO ME AND I DIDNT WANT TO ARGUE. I JUST TOOK MY CAR AND LEFT AND WILL NEVER GO BACK TO ANY OF THEM. A HUGE COMPANY LIKE THIS CARRY OIL OR THEY WILL BE OUT OF BUSINESS.THEY WERE VERY RUDE AND SCAMMER. PLEASE PEOPLE DONT VISIT THOSE SCAMMER AT VALVOLINE IN WESTBURY. THEY WORK AS A TEAM.

Scott is a fantastic auto mechanic! So thankful i found this shop. Scott diagnosed my honda element and isolated the transmission problem. He backed me up and got honda to install a new transmission for free. I am forever a THE GARAGE customer and tell all my friends and family.

Great service love this place. Andy Jeffries