Diagnostic services service near Buffalo, NY

We got stranded on the NYS Thruway when our transmission went out. Being from out of state, we were worried about an unscrupulous mechanic taking advantage of our situation. A local police officer recommended We Care Auto in Derby, NY, because they are a trustworthy "old school" family business. We had the car towed directed to We Care Auto, where the professionals put us at ease and calmed our anxiety. The mechanic diagnosed and researched the problem and found the repair was covered under our car's power train warranty. He handled everything for us, kept us updated on progress, and the car was repaired back to top notch condition. If you are looking for honest, reputable and expert mechanics, you'll find them at We Care Auto. They really do care and we highly recommend them.

This shop is a joke. They preyed on my wife trying to charge her $145 for a serpentine belt change after failing her on an inspection. The serpentine belt for her car costs $16. Wow. There is actually a sign in their shop stating that if you give a positive online review they will give you money off service. Enough said. These guys are thieves.