Oil change service near Commack, NY

Never again will I go to PEPBOYS . Made an appointment for 10am. Just needed new tires, oil change, and wipers. Stayed there more than four hours. 3 hours in and they hadn’t even put my car on the alignment rack. I was late for work.

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This is a Shell Station. Avoid this mechanic like a plague rat. I came in for a quick oil change, they did it wrong, and I had to call the police over to get my car back. My experience: - They advertise an $19.95 Oil Change Special for 4 cylinder cars. - They demanded $35 after the service and claimed that the Oil Change Special does not include the oil filter, and that they topped off my washer and brake fluids. - I said I could pay them the $20, like they advertise. - They refused, and would not release my car. - I called the non-emergency police line to have the cops provide an objective view on our disagreement. - The owner agreed to honor his advertised price once the police talked to him. I go the car back and found out: 1) They lied. They never topped of any fluids, for which they tried to charge me. 2) They put in the wrong oil. My car is specified for 5W-20. They used 10W-30 If they cannot even do a simple oil change right, then I have no confidence in their ability to do anything more complicated.