Mufflers repair service near East Northport, NY

I will never return to this store. They made a mistake that led to damage to my car, and when I approached the manager about it, they denied any fault, tried to charge me to fix it, and had very poor customer service (and apparently mechanical skills). I visited this shop at the end of July for an oil change. That's it. That's the last time anyone has opened my hood and accessed my engine, and I keep my car locked so if anyone had tried I would have known. Fast forward to about 4 weeks later when my battery light came on. I drove it to the nearest auto shop, popped the hood to get my battery checked, and discovered that my oil cap to my engine was missing, and that I had no oil in my engine at all. The engine itself was covered in oil, and the top front of my hood was warped, likely from how hot the engine had gotten without oil in it. My battery and alternator had both been destroyed, likely from the oil being spilled on it, but of course I can't absolutely prove that. I approached the store about how they had forgotten to put my oil cap on and the manager said "no we didn't. There's no way your car would have lasted a month without an oil cap, at most 2 days. Any mechanic would agree with me." I told him that the mechanic last night had said it was entirely possible for it to have lasted a month, as had the other three mechanics I had called, and his response was "well they just want to bad mouth us." He refused to even consider this may have been their fault, and that they may have made a mistake, he refused to consider rectifying it, and said they would be more than happy to look at the car and fix the current problem, even though they didn't cause it, but I would be charged for it. Why would I bring my car back to a place that had messed up once already and refused to admit fault or make it right? I had to purchase new oil, a new oil cap, and pay to uber to work for a couple of days while it was fixed, not to mention the $500 for a new alternator and battery, and the cost to tow my car home when it died on the side of the road and to tow it to a mechanic. I can't prove that the missing oil cap caused the damage, but they were the last people to touch my car, and the oil cap was present before that. It's a gross negligence of their jobs, which could have been forgiven if they had been apologetic and tried to make it right, but they had no interest in doing that. The manager I spoke to had no people skills and poor customer service, and clearly aren't attentive to details.

If you're tired of getting robbed for your automotive needs or getting less than you paid for - then this is the place for you. Lance and his small team of mechanics, while all being quite young - are the real-deal - they have turned their personal passions for Subaru (all models & generations) - in to a business - making them a real specialty shop for virtually all your Subaru Auto needs. Don't get me wrong, they are not a 1-trick pony though - they service virtually all makes and models... I've recently had them address various items on my '15 WRX, including the subject Clutch & Flywheel Upgrade, perform an EGR delete, swap plugs, weld/repair a broken exhaust flange plate (which I thought for sure was unfixable without a new plate - Warren is a talented Genius welder) & Tim is a talented Dyno Tuner, (thanks to dyno time at Chameleon Racing in Bohemia). The entire team at Larsen's are super friendly, happy to share educated advice, sharp at finding issues and remedying them - all without charging an arm and a leg. Super flexible too - one of the best experiences I've had with an auto shop in my life - I currently travel over 35miles just to get my car worked on by them... Give 'em a try & let Lance know - Chris with the White 15' WRX sent you ;-)_03jul19

Are used to work at this place and the owner is not a nice person I tried to put my car in the Lyft to get an estimate and he would not allow that telling me to leave that you’re not spending money meanwhile it’s free estimates then he tried to charge my girlfriend $800 to change an O2 sensor in the back of the motor and I looked it up and it wasn’t even that O2 sensor it was the one in the front this guy is a complete rip off and not Nice person I advise everybody to avoid this place 100%

Fantastic service and fair dealings. It's rally hard to find an honest shop that you can trust and Dan and his son have always been top notch when we've dealt with them.

LISTEN PEOPLE, STAY AWAY FROM THIS LOCATION, THE OWNER IS A LIAR AND THIEF, TELLS YOU HE WON'T TRY AND SELL YOU A BUNCH OF SERVICES AND THAT IS JUST WHAT HE'LL DO, CAN'T BELIEVE PEOPLE CAN BE SO EVIL.

I have nothing but a great experience with the team at Greenwich shell. Top notch service!!! A great team being led by Guido!! Peter Healy

Pete is a good honest shop owner.He operates his business with the highest level of integrity.

Had a fantastic experience over at Brookside. It's never convenient to go without your car, and body damage repairs are always a mystery... But Paul and Richie over at Brookside really take care of you. I mean, I was blown away by their responsiveness, patience in explaining everything, and resourcefulness in arranging rental cars and dealing with insurance companies. My truck was back exactly when they said it would be. And it hasn't looked this good since the day I brought it from the dealer.

Very friendly and nice. Knew my name right away. Walked me through what they were doing to my car, and tried to save me (a university student) money where they could. Emily Stafford

Eugene is a very dependable transmission mechanic. He does a great job explaining the work he has performed and was very happy with the results. Have referred others to his shop. A+++

They successfully repaired my German made car (BMW) and were quick and courteous. I would recommend them to people who live in Long Island.

We offer Auto and Limo Repair, State Inspections, pre-owned Automobiles and Limousine Service. We are a full Service Automotive Repair & Sales Facility.

Great service love this place. Andy Jeffries

15 years go I found Sonny's shop in Nassau with a parking lot full of Porsches. I was very glad to find such an honest and dependable mechanic, especially since servicing these cars is usually expensive. He has always done the right thing for me, and is reasonably priced considering his skill level and the cars he works on. I went away for a few years to go to school, get married, and have kids, and was very pleased to see him still in business! He's got my car right now, and I'm excited to get it back once he gets it straight again. I would trust him with anything that moves.

Alpha Collision in Garden City Park, NY, has been the Premier and trusted choice for auto body repair since 1966. Family-owned and operated, offering everything from bodywork and paint jobs to engine repairs and maintenance, all under one roof. Whether it's accident repairs, oil changes, or NY state inspections, we ensure your car is safe, reliable, and looking great. We work with all insurance companies and provide 24/7 towing. - Located at 79 Herricks Rd. in Garden City NY 11040.

I have been a customer for 19 years and always enjoyed great service for my brakes and mufflers. Always repaired on the first visit. Employees are very helpful and friendly and professional. Recently I bought a Acura Mdx and from day one it had a pull. I took to dealer many times, and didn't realize they sub the job out to Mavis next door to them. Once I realized I ran right to my old faithful. Rices automotive. The car was perfect after that...thank God for them.