Transmission repair service near Elmont, NY

This is my go to shop! Anthony is a great and honest person! He told me what my car needed and what it didn't need...unlike other shops! i trust them with all my cars and trucks. i recommend him 110 %

I was at the shop yesterday (6/8/2015) service is bad and they don't pay attention to their own instructions. Case and Point (1) - Even though they asked me to attached my name and number to my keys during a night drop off, they never called me with any updates on my car. I had to call them 3 times in total and then actually drive to the shop to ask the same question. Case and point (2) - My shift timing Solenoid was the issue they wanted me to purchase a complete B valve unit for ($800 - $1200). I asked why can't the issue be fixed and her response was we do not just fix the single part in question we simply replace the whole unit.... Case and point (3) - They play an interesting game with the transmission fluid taken out of transmission. Based on it being dirty (not red in color), not burnt...stated I needed a new transmission as a result...cost $2200 dollars...do you see a pattern? The Volvo manual states the transmission fluid last for the life of the car, so after 124K miles I would understand the color not being red. Case and point (4) - Getting a receipt was like pulling teeth, I used my credit card to pay ($65.00) and was sent an electronic receipt that didn't state what the cost was for. I had to asked with tone to get a yellow receipt stating what was done. I requested only to drain the old Trans fluid and refill with clean fluid. Case and point (5) - I requested to see the transmission dip stick when done, to verify the transmission fluid levels was correct and the new fluid was red in color. This seen like it was extra, extra work (poor attitudes) for them to show me this simple task. Be careful of this place! Their knowledge is not complete... I was told from 2002 - 2009 all Volvo transmissions were the same, this is not true. Fear is used as a factor in helping one make a decision, not sounded facts.

My sister had new tires installed yesterday 12/14. She picked up the car today 12/15 and on the way home her left front wheel flew off. We called the police so they could see what happened. Apparently those morons forgot to tighten the lug nuts. Obviously there's damage to the car. The brake rotor , fender, wheel studs etc. I've know this idiot for a long time. Trust me when I tell you the excuses are going to fly. He never owns up to anything and it's always someone else's fault. If you still go there after you read this it's your own fault.

Welcome to Hometown Tire & Auto! Explore our pages, meet our crew, and find out how the Hometown experience can put you and your family at ease when it comes to your auto care needs. Our privately owned facility offers dealership quality repairs and service without the dealership or franchise pricetags. Our vast experience and dedication to delivering quality is the foundation we are built on. We are confident you will come to see why "Exceeding Expectations" is our Motto.

Great work! Very professional and skilled individuals. Luis was a great help very informative, knowledgable, skilled, and efficient even got a free car wash. Excellent work at an excellent price.