Retail tire service near Franklin Square, NY

I will never return to this store. They made a mistake that led to damage to my car, and when I approached the manager about it, they denied any fault, tried to charge me to fix it, and had very poor customer service (and apparently mechanical skills). I visited this shop at the end of July for an oil change. That's it. That's the last time anyone has opened my hood and accessed my engine, and I keep my car locked so if anyone had tried I would have known. Fast forward to about 4 weeks later when my battery light came on. I drove it to the nearest auto shop, popped the hood to get my battery checked, and discovered that my oil cap to my engine was missing, and that I had no oil in my engine at all. The engine itself was covered in oil, and the top front of my hood was warped, likely from how hot the engine had gotten without oil in it. My battery and alternator had both been destroyed, likely from the oil being spilled on it, but of course I can't absolutely prove that. I approached the store about how they had forgotten to put my oil cap on and the manager said "no we didn't. There's no way your car would have lasted a month without an oil cap, at most 2 days. Any mechanic would agree with me." I told him that the mechanic last night had said it was entirely possible for it to have lasted a month, as had the other three mechanics I had called, and his response was "well they just want to bad mouth us." He refused to even consider this may have been their fault, and that they may have made a mistake, he refused to consider rectifying it, and said they would be more than happy to look at the car and fix the current problem, even though they didn't cause it, but I would be charged for it. Why would I bring my car back to a place that had messed up once already and refused to admit fault or make it right? I had to purchase new oil, a new oil cap, and pay to uber to work for a couple of days while it was fixed, not to mention the $500 for a new alternator and battery, and the cost to tow my car home when it died on the side of the road and to tow it to a mechanic. I can't prove that the missing oil cap caused the damage, but they were the last people to touch my car, and the oil cap was present before that. It's a gross negligence of their jobs, which could have been forgiven if they had been apologetic and tried to make it right, but they had no interest in doing that. The manager I spoke to had no people skills and poor customer service, and clearly aren't attentive to details.

The mobile service was great! They came at the time they said they would, took my old battery out, popped the new one in, 30min tops! They were very Friendly, friendly is good! I trusted them right away. My baby(car) is old and her age shows, i need a shop that can keep her going. I need a Honest mechanic that I can trust and wont BS me. It is very HARD for a single women to find HONEST TRUSTWORTHY Mechanics, I feel like I have. Plus they are right next to TJMAXX!

The best muffler repair shop ever. Honest hard working. Good prices for repair. Will save you hundreds of dollars over any other chain muffler repair franchise. Been using them for over 20 years and sending my friends there. .Chris Koumoullos. Chrisced@aol.com

Went there for state inspection. They told me that my car needs front break pads. I was surprised because day before I went to my dealer for oil change and state inspection, which they could not do because of their broken machine and they did mention that my car needed break pads after courtesy meticulous inspection. Dealer’s multipoint inspection sheet indicated that my break pads are less than half way through. I guess it is dealer’s word against Midas’s word. But I’m sure dealer would not pass on this job if my car needed pads and release me in unsafe vehicle. Not wanting to pay for failed state inspection, I went with replacement. Midas charged me $99.99 for Centric ceramic front pads only! + $106 for labor. I think I got the DEAL OF a LIFETIME here as such break pads cost no more than $30 all over the internet. I still could have done good mileage on these break pads. Rip off and scam. Will not go there again!

Best Trusted Place to take care of Your car...I've been a customer for 5 years.,GEORGE is a real Technician...that means He knows what is doing...I highly recommend this Repair Facility...!

Providing the Locust Valley community with professional, prestigious and the highest of quality automotive repair since 1978.

The service was great, Jimmy was a pleasure to talk to over the phone and even nicer in person. He fully explained what was going on with my car and exactly what they did. The price for all the work that was done on our car was very reasonable. I didn’t feel ripped off like I have in the past at other mechanics. I am very thankful for how quick they were able to have it done considering a few set backs they were having that day in general. I would fully recommend them to friends and family. Dorian Delany