Engine repair service near Howard Beach, NY

HERE IS A TRUE HONEST REVIEW...IF YOU DON'T WANT A HEADACHE.....DO NOT GO HERE. FIRST, I NOTICED WHEN I WENT THERE IN THE PAST EVERYONE IS CHARGED THE SAME PRICE. I HEARD TWO CUSTOMERS IN FRONT OF ME CHARGED $375.00 FOR A MUFFLER AND PIPE. HOW COULD THREE DIFFERENT CARS BE THE SAME PRICE. HERE IS WHAT GOT ME....THE OWNER ASKED ME TO PAY CASH FOR THE $375.00 PRICE OTHERWISE IT WOULD BE HIGHER AND TAX ON TOP OF THAT. I WAS STILL OFFERED THE LIFETIME WARRANTY EVEN IF PAID CASH. ANYWAY, THE MUFFLER INSTALLED FROM DAY ONE HAD INTERNAL VIBRATION. I WENT BACK SEVERAL TIMES...HE TOLD ME IT WAS THE MOTOR MOUNTS....THEN HE SAID IT WAS THE RIM.....THEN HE JUST SAID THE CAR WAS OLD. (WHAT GREAT ANSWERS) I WENT THERE OVER THREE TIMES AND THEY COULDN'T FIX IT. i WENT TO A LOCAL MECHANIC AND HE SAID IT WAS THE MUFFLER. I WENT BACK TO MEINEKE AND HE SAID WHERE IS THE RECEIPT, AND I TOLD HIM YOU KNOW YOU ASKED ME TO PAY CASH. ANYWAY, HE OFFERED TO FIX FOR $250.00....REALLY IS THAT FAIR, BEWARE ALL

Mr. JUNIOR GENAO, the sales representative, has helped me tremendously; he was convincing but not pushy. I am very lucky to have been assigned to him because he helped me tremendously in identifying my needs; that after showing me at least 4 cars I have made my decision. He is very pleasant, helpful, patient and considered me a family looking for a car. Mr. Genao is an asset to your company. Mr. PEDRO SOSA, the manager who assisted me, has been very pleasant and patient and explained in details of the warranty I am entitled to and other info. He is approachable in spite of his busy schedule and answered my questions immediately. Also, he made a follow-up call to make sure everything is all right and apologized for my long wait, which I understood due to the busy day. Overall, I am happy with the staff in the showroom who are friendly and made sure I was taken care of. Definitely, I will recommend your Branch to my friends. Rosario Faraon

Not worth the trouble. On a recommendation from our local parts store, we sent a cylinder head out as it had a slight misfire at idle. On removal and saw the seat was partially sticking out from the head. On the recommendation from Frank at the machine shop he replaced all the exhaust seat , not just the one in question.On installation after six hours worth of labor, gaskets, oil and anti freeze,, on start up the number four cylinder now misfires all the time with heavy oil consumption. After doing a leak down test,compression test and running our findings by a paid diagnostic venue,we came to the conclusion that it had a head issue that we never had before. We sent to head back down to Frank and was supposedly thoroughly check to find it there was no issue with his job so we put the head back on the car. Obviously it was the same issue , heavy oil consumption and missing number four cylinder. We double and triple checked our work along with a call to our automotive diagnostic hotline to come to the same conclusion that it was a head issue. We bought a brand new head from Mini and the problem is cured. At this point right now we are asking for just our money back , as we will eat the 16 hours in labor and parts... with no response from this company . Poor workmanship and poor customer Service !

I was in a car accident a few weeks ago. A car just rear ended me and I ended up going through the other person's insurance. I was recommended to go to Joe's Auto Body in East Orange by their insurance company, as it was very close to where I live. I have nothing but amazing things to say about Glen and his staff, from Joe's Auto Body. Everyone was so nice and very welcoming. As soon as I dropped off my car, they had a person from enterprise pick me up. My car was in the shop for a total of two days. Every day I would receive an email with a picture of my car and what they were doing at that time. I thought this was awesome, and honestly, I never heard of any other shop doing this. My car was a mess, I dropped it off the morning I got back from New Hampshire, I was rather embarrassed about how messy it was. I was shocked the day I picked it up from Joe's. It had been completely detailed and cleaned. It must have taken them a good couple of hours to just clean and wash everything. I recommend Joe's Auto Body to everyone!! I will certainly be going back for any maintenance I need done in the future!