Engine repair service near Lockport, NY

My family and I had just left Canada when my van started to act up! My 6 month old, 3 year old and 5 year old were stranded outside of Good Guys and with temperatures high all I found myself doing is crying! Not only was it a holiday weekend and everything was closed but I knew it was going to cost me an arm and a leg to fix my car to be able to drive home to PA, also I was expecting to have to find a hotel to stay for the night. I went into the garage where I saw a man who has waist deep in a different van. I asked if he could please look at my van and he immediately stopped what he was doing, opened the sitting area for me and my family, and looked at my van. He was able to find the problem, repair it and send me on my way in a matter of 10-15mins! Not only that but it also was the cheapest repair job I ever had to pay for! To me and my family he was a LIFE SAVER! I have no idea what we would have done if he wasn’t there! The place is in a small town and the outside of it doesn’t do it justice! You can tell he loved what he does and if I ever needed repair again around there, they would get my business 110%!

Very impressed with the service and honesty at Wholesale transmission. Bob was very helpful and took a guy off his other job to diagnose my problem. Will return in the future.

This shop is a joke. They preyed on my wife trying to charge her $145 for a serpentine belt change after failing her on an inspection. The serpentine belt for her car costs $16. Wow. There is actually a sign in their shop stating that if you give a positive online review they will give you money off service. Enough said. These guys are thieves.

I want to respond to the bad reviews listed above. First, go to Google and look up the 27 reviews which highly rate Syed,the shop owner, as the friendliest, most honest and best mechanic they have known. Second, go to Car-gurus and look at the near perfect 5 star reviews on this dealership. Ricky is close to perpetrating slander (libel) for writing a personal attack on someone by stretching the actual circumstance of his disappointment. He left a refundable $500 deposit subject to his finance approval. After securing his own financing, he told the dealer to proceed with the NYS Inspection repairs which required another $1000 investment by the dealer into the vehicle. This included fixing the check engine light which by NYS Law is required for all dealer inventory sold. After the repairs were completed, Ricky backed out of the deal because he lost his financing. The signed purchase order in NYS states the dealer is allowed to hold a deposit to recover $damages incurred by customer failure to complete purchase. Ricky agreed that it was fair for the dealer to keep his deposit until the vehicle was sold to another customer so that the invested repair $ could be recovered. Unfortunately due to the Pandemic of Covid 19 and business shutdown, it took many months to resell the vehicle. He has since received his $500 deposit back minus about $50 for paperwork and advertising cost damages which couldn't be recovered. $500 is a lot of money to both parties, especially when your dealership is closed for business during a pandemic.